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This rating includes all service center reviews, with more weight given to recent reviews.
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3,208 Reviews of Regal Kia Lakeland - Service Center
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July 24, 2020
Courteous and professional. Helped me get what I wanted. Gave me as tour. Helped lower my payments. Set up my new car features. Kind and very professional! Thank you! Romillo and Stan are awesome! Kelsey t Gave me as tour. Helped lower my payments. Set up my new car features. Kind and very professional! Thank you! Romillo and Stan are awesome! Kelsey thank you for being helpful and kind! More
by angelicheart121
Verified CustomerEmployees Worked With
Romillo, Stan May, Kelsey Johnson
July 03, 2020
I recently purchased my new third vehicle from Regal Kia. I got the same great service that I have always gotten in the past. From the moment I saw my new car I was hooked. My salesman Sam DiFillipo was info I got the same great service that I have always gotten in the past. From the moment I saw my new car I was hooked. My salesman Sam DiFillipo was informative and answered all my questions. I might add that Sam is a very good salesman. I am very happy with my new car More
by glengra8
Employees Worked With
Sam DiFillipo
July 03, 2020
Can’t believe Superman has passed away. Condolences to his family and work family. Never have a problem using coupons. Need to do a better job washing the vehicles,what happened to the vacuuming? his family and work family. Never have a problem using coupons. Need to do a better job washing the vehicles,what happened to the vacuuming? More
by debland35
July 02, 2020
Great customer service... Mario made sure I was aware of what they were doing to fix my car, and the amount for the repair, and Kelsey helped me cash out. They were both kind and professional. what they were doing to fix my car, and the amount for the repair, and Kelsey helped me cash out. They were both kind and professional. More
by MARIPOSARICAN
Employees Worked With
Mario Medina, Kelsey Johnson
July 02, 2020
First the wait was way to long,also the price of a oil change keeps going up when I first started going their I didn't pay no more than 30 at the most.I don't know if management changed But the price is i change keeps going up when I first started going their I didn't pay no more than 30 at the most.I don't know if management changed But the price is is almost 60 dollars now. Also if switching to synthetic oil is suppose to last 10000 miles, your people set my millage to 5000 so that I would have to come back before the 10000. (Which for me I feel is unethical )Also they put that my car was washed and vacuumed(it was defiantly NOT once again a ethical issue)very disappointed by how the service has gone down at this place. More
by ANASTASIABURKS
Employees Worked With
I didnt get the guy name that checked me in
July 01, 2020
Review Had a roof rack fitted to Kia Soul. Quick and efficient. Customer lounge, clean and tidy. Staff always friendly helpful and courteous. Keep up the goo Had a roof rack fitted to Kia Soul. Quick and efficient. Customer lounge, clean and tidy. Staff always friendly helpful and courteous. Keep up the good work. More
by alancrew
Employees Worked With
Willy
July 01, 2020
I dealt with Jonathan in the Service Dep't. He was polite, professional, friendly, and very helpful. My experience was enjoyable thanks to Jonothan's being on duty. polite, professional, friendly, and very helpful. My experience was enjoyable thanks to Jonothan's being on duty. More
by DEEJAY.HAYES
Employees Worked With
Jonothan in Service Dep't
June 30, 2020
Very polite staff! Everyone is ready to assist as soon as you walk in the door. Wait time was a little long even with an appointment, but I was pleased to be able to have my car serviced at this location you walk in the door. Wait time was a little long even with an appointment, but I was pleased to be able to have my car serviced at this location More
by myrticia22
Employees Worked With
Angelica Hernandez, Jonathan Bentiez
