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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,166 Reviews

3,166 Reviews of Regal Kia Lakeland - Service Center

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June 05, 2025

I went to this dealership with my mind set on getting a Kia K4 and Amy went above and beyond with helping me and my family with getting me a new car. I appreciate Amy and everyone at this dealership for he More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaxon Samples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Jun 06, 2025 -

Regal Kia Lakeland responded

Maria, we're delighted to hear that Amy and the Regal Kia team made your car-buying experience smooth and enjoyable. Enjoy every moment with your stunning 2025 Kia K4!

June 05, 2025

Misty Osborne was beyond amazing very friendly and great sense of humor and very knowledgeable Misty deserves a raise... More

by chrisrose6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Misty provided such an exceptional experience at Regal Kia! Her friendly demeanor and expertise truly make a difference. Thanks for the feedback, we'll be sure to share your kind words with her!

June 04, 2025

The dealership guys at regal are the best. They make sure you are seen about quickly. There’s never a long wail. You are in & out. More

by 2cutetoya93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matt
Jun 04, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your experience with us at Regal Kia! We're delighted to hear that our team provided efficient service and made your visit a smooth one. We appreciate the support!

June 04, 2025

My salesman- Mr. Will, he was the best & such a smooth transaction! I appreciate him and his all his hard work!! More

by lakeeshamitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Wright
Jun 05, 2025 -

Regal Kia Lakeland responded

Lakeesha, we're delighted to hear that Mr. Will made your experience at Regal Kia smooth and enjoyable! Thank you for the kind words. We appreciate your support!

June 04, 2025

This dealership is very friendly and easy to work with. My family has been coming to them for years. More

by arianna5612
Recommend Dealer
Yes
Employees Worked With
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Regal Kia Lakeland responded

Arianna, We're glad to hear it! Thank you so much for the five-star rating! – Regal Kia

June 03, 2025

I wasn’t very satisfied on my recent visit I usually deal with Justin but he was not in. Jeremy did ok but I wasn’t real happy when I found out my tires were not rotated with the oil change. I returned after More

by angler512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Kia Lakeland responded

We appreciate your feedback and regret any confusion during your visit. It's important to us that all aspects of a visit are clear, including tire rotations and coupon details, so we'll make sure to address this internally. If there's anything further you'd like to discuss or if we can assist in any way, please don't hesitate to reach out. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

June 03, 2025

Buyer beware - DO NOT TRUST KIA REGAL OR KIA CORPORATE - THEY WILL GO ABOVE AN BEYOND TO MAKE SURE YOUR WARRANTY CLAIM GETS DENIED - the Engine and Powertrain warranty is a scam, they will ask for records o More

by ESPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Jun 04, 2025 -

Regal Kia Lakeland responded

Thank you for the review. We strive for transparent and customer-oriented service, so it's concerning to hear of your frustration. Please reach out directly if you'd like us to look into this further or discuss any other concerns you may have. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

June 03, 2025

Excellent service. everyone was so professional, respectful, and helpful service was done rapidly efficiently, and completely. I will highly recommend regal Kia in Lake More

by aroonar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Jun 04, 2025 -

Regal Kia Lakeland responded

Aroonar, thank you for recommending Regal Kia! We're delighted to hear that our team provided professional and efficient service. We appreciate your support!

June 03, 2025

Jeremy was the best and made my overall experience easy Jeremy was the best and made my overall experience easy. He definitely deserves a raise, great guy. More

by stephyy863
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jun 03, 2025 -

stephyy863 responded

Great experience at this dealer!

Jun 04, 2025 -

Regal Kia Lakeland responded

Stephy, we're delighted to hear that Jeremy made your experience at Regal Kia so seamless and enjoyable! Your feedback means a lot, and we'll be sure to share it with him. Thanks for choosing us!

June 03, 2025

Service was great but I had to wait for my new tire to be ordered. But I would recommend the service. More

by vquinones33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Kia Lakeland responded

We're glad to hear you had a positive experience with our service at Regal Kia, even though there was a wait for your new tire. Thank you for recommending us!