Regal Kia Lakeland - Service Center

SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

Was told our car would be worked on Saturday. No one called us. Had to call Monday for our car to be ready on Tuesday. And was treated like it was no big deal. Customer service needs help!! No one called us. Had to call Monday for our car to be ready on Tuesday. And was treated like it was no big deal. Customer service needs help!! More

I have owed 3 kia 2 from Brandon kia I will always buy from Lakeland kia the honestly there is great I will be back to again pleas stay honest so far so good the service department is great thanks from Lakeland kia the honestly there is great I will be back to again pleas stay honest so far so good the service department is great thanks More

Very professional and transparency, helpful,accommodating and patience. I would love to recommend a friend or family member at Lakeland KIA. and patience. I would love to recommend a friend or family member at Lakeland KIA. More

Excelente servicio personal muy agradable y el área donde uno espera muy buena los trabajadores muy atentos uno espera muy buena los trabajadores muy atentos More

This is the best dealership i've ever had the pleasure of dealing with. The staff is honest, professional, and very caring. I have bought at least 4 cars from them and have always been more than satisfied wi dealing with. The staff is honest, professional, and very caring. I have bought at least 4 cars from them and have always been more than satisfied with thier service. I drive an hour just to go to this dealership and it is well worth it. I would recommend them to anybody. More

This dealer it’s awesome help me understand better what I was asking for. I really like the communication. was asking for. I really like the communication. More

Very professionally done on time. Very friendly, explained how everything went. Proud to be a Kia owner! Very friendly, explained how everything went. Proud to be a Kia owner! More

We came in on a Thursday expressing our concerns. They brushed us off and said it was fixed. We come home (we live 1 hr away), and the issue still persists. We have to now come in Friday so now we ar They brushed us off and said it was fixed. We come home (we live 1 hr away), and the issue still persists. We have to now come in Friday so now we are out of 2 days of work. The technician STILL didn’t believe us so we had to go back and physically show them. They were very rude. Then they give us a rental car that ends Tuesday. Well the part takes a week to get in so our rental car has to get extended. They said our car should be ready Friday. Well we take another day off and it’s not ready yet. They say maybe Monday. Just not a very good experience. Then when we do finally pick it up, our car is dirty inside and out and they basically hand the keys over, walked away, and didn’t go over anything details. More

Service was fast and the service representative was polite and informative. Great experience. Work was done well and professionally. polite and informative. Great experience. Work was done well and professionally. More