Regal Kia Lakeland - Service Center

Misty is knowledgable in her field, diligent and puts clients concerns to rest. She is always with great disposition and eager to please the customer. Within the many times I have gone in for service clients concerns to rest. She is always with great disposition and eager to please the customer. Within the many times I have gone in for service she always had a welcoming great smile. More

Jeremy was outstanding, he's honest and he explains anything real well!your employee that's sits on the right by were you cash,her name starts with a D she came up to me and asked if I needed anything. anything real well!your employee that's sits on the right by were you cash,her name starts with a D she came up to me and asked if I needed anything.she made me very comfortable.i thought that was very of her to do that I had quite a bit of work done on my van. Abs I surprised I on the timely fashion it was completed "the whole "experience was perfect! I will definitely recommend this dealership to my friends and family I sincerely want to thank you guys for "everything "!!! Keep up the great service Doug Garfield More

I felt like instead of having a conversation we were having a disagreement on my first visit I had to reschedule call Kia and get the information about the recall myself but the second visit was much b having a disagreement on my first visit I had to reschedule call Kia and get the information about the recall myself but the second visit was much better I will always by Kia cause I love the brand I don’t know if I will buy from that dealership because I want to be treated with the same respect I got from the sales person More

Very helpful and attentive to my needs also very professional I will definitely use them again professional I will definitely use them again More

Took three ties of getting my car that I was paying to get detailed cleaned. There was still dirt on the door jams and the area around the trunk hood. They hadn’t even wiped it down. Had to leave my car get detailed cleaned. There was still dirt on the door jams and the area around the trunk hood. They hadn’t even wiped it down. Had to leave my car overnight so that they could do it right the next day. More

Scheduled an appointment and when I show up they say it’s to last to service my vehicle. This is the second time I’ve came in for a recall and they don’t get it done. I took off of work early to get there ju to last to service my vehicle. This is the second time I’ve came in for a recall and they don’t get it done. I took off of work early to get there just for them to tell me it’s too late to do a recall. I was on time for my appointment at 4:15 More

Courteous and professional service. Waiting time was adequate. Misty showed concern and demonstrated her knowledge when responding to our questions. Always with great disposition. Waiting time was adequate. Misty showed concern and demonstrated her knowledge when responding to our questions. Always with great disposition. More

I’ve had multiple occasions where there’s miscommunications. And it doesn’t feel trust worthy, I had paid for a gold plan offered when I purchase the vehicle. The salesmen claimed to cover “e miscommunications. And it doesn’t feel trust worthy, I had paid for a gold plan offered when I purchase the vehicle. The salesmen claimed to cover “everything” Yet I still get troubled trying get stuff fixed. The car isn’t even that old or abused. I’m tempted to get a second opinion somewhere else but I don’t wanna spend the money More

Excellent staff which is very customer oriented and friendly. Have been there multiple times , usually well taken care of . friendly. Have been there multiple times , usually well taken care of . More

She was great. Attentive. And was able to get everything I needed done in a quick and efficient manner. Attentive. And was able to get everything I needed done in a quick and efficient manner. More