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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,106 Reviews

3,106 Reviews of Regal Kia Lakeland - Service Center

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September 13, 2024

I was able to get service for my vehicle as a walk in. Good news, but IMHO, they over acted on solving the problem that I brought the car in for the first place. I still need to follow up with second op More

by bruwiley778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Regal Kia Lakeland responded

Thank you.

September 12, 2024

Real good group of guys I can always count on them when I need something done to my vehicle they are always polite and very helpful. More

by GARETHWASHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
Sep 19, 2024 -

Regal Kia Lakeland responded

Thank you!

September 12, 2024

Fast and professional. Explained my recalls to me throughly. I will return for my future car repairs. More

by MHAMMETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz
Sep 19, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again.

September 12, 2024

Everyone I encountered was very nice and professional! ! I will recommend family/friends to come here! More

by toriabaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Robinson
Sep 19, 2024 -

Regal Kia Lakeland responded

Thanks for sharing your positive review of Regal.

September 11, 2024

Makai was amazing as well as the GM, and the finance team, very friendly and helpful and loving my new KIA Seltos!!! Defenitly recommend Regal Kia Lakeland.. More

by leyleyfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Regal Kia Lakeland responded

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

September 11, 2024

I am very pleased with this dealership they was very professional and courteous to me and attended to my concerns More

by evensrushie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Regal Kia Lakeland responded

We are so grateful for your review. Thanks for sharing your review with us and the community.

September 10, 2024

Friendly staff, did not feel pressured to purchase. Quick and easy transaction, in and out! More

by invitesbychristie
Recommend Dealer
Yes
Employees Worked With
Josh Capitiano
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

September 10, 2024

Poor updates on vehicle. Does not respond to text messages did not fix vehicle had to move to another dealer. More

by AMOROSO8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

September 07, 2024

Jonathan is the best regal has! Very professional , definitely looking for him for future business More

by AMADOR.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

September 07, 2024

Great assistance fast service did not have me waiting for too long comfortable snacks and water and coffee for free can ask for more. I’m completely satisfied. More

by JGELPI562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Genesis Cruz
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.

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