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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,074 Reviews

3,074 Reviews of Regal Kia Lakeland - Service Center

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December 10, 2023

When my car was returned,it was parked back on line,as if it was being serviced for the first time that day.Then when I asked if I had to back out,the employee who returned my car,got back in my car,and back More

by Armymp
Recommend Dealer
Yes
Dec 12, 2023 -

Regal Kia Lakeland responded

Thank you for leaving a review. We’re so glad you were able to visit us at Regal.

December 10, 2023

Fast and efficient, fair price, quick service and friendly courtesy shuttle drivers Made my day! More

by akahelin3
Recommend Dealer
Yes
Dec 12, 2023 -

Regal Kia Lakeland responded

We hope to see you again!

December 10, 2023

Hassle free! Everything went smoothly and it didn't take all day. Everyone knew their jobs and it didn't feel like we pressured. More

by eb197577
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira
Dec 12, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

December 10, 2023

Easy and quick. Great communication and clear expectations for time. Very enjoyable and pleasant experience More

by Jennifer Blackburn
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson, Kelsey Johnson
Dec 12, 2023 -

Regal Kia Lakeland responded

Thank you for visiting us and sharing your feedback.

December 10, 2023

The service department is great at regal Kia. Great experience every time I go there More

by tazruleszat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Dec 12, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you.

December 09, 2023

I've had good experiences with Regal Kia. Everyone is pleasant and easy to work with. More

by neecieedwards7777
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Dec 12, 2023 -

Regal Kia Lakeland responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

December 08, 2023

Special thank you to Jeff in the parts department. He took care of a concern that I had after our last visit. I truly appreciate people who work hard. More

by marys23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Dec 12, 2023 -

Regal Kia Lakeland responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

December 08, 2023

Shawn was amazing! He made my first car buying experience a memorable one and really helps you understand the vehicle and purchasing options. This isn’t your average de More

by Carrizalesg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Carter
Dec 12, 2023 -

Regal Kia Lakeland responded

With so many other places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. Congratulations and enjoy your new car!

December 08, 2023

Prompt service. Was able to get appointment when convenient for me. Was also able to fit in last minute oil change More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

December 08, 2023

They were great. Did a great job on my head light and very nice people to meet. Thank you More

by DENNIS.PERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Dec 12, 2023 -

Regal Kia Lakeland responded

Thank you so much for your 5-star review!

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