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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,074 Reviews

3,074 Reviews of Regal Kia Lakeland - Service Center

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December 02, 2023

By far the best experience so far at a dealership, very professional,worked with me to make sure I leave with a vehicle I'm comfortable and satisfied with, he make sure I leave happy and with a big smile o More

by indrawatiebhemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fadhil Zein
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you!

December 02, 2023

I had an excellent experience with Regal Kia. Jeremy is a great advisor, very polite and knowledgeable. I received a detailed information with all the issues that needed attention in my car. I ha More

by patysexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

December 02, 2023

Good service and customer service. The pleasant waiting room you can find coffee, water and snacks. More

by enid75colon@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you!

December 02, 2023

Fast friendly service, awesome customer service, would recommend to my friends and family. Regal Kia 🫶🏽 More

by Esawbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Dec 08, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve our customers.

December 01, 2023

Had to have the engine replaced. Staff worked tirelessly to have the work completed. Excellent results More

by maypen67
Recommend Dealer
Yes
Employees Worked With
Brooke
Dec 08, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

December 01, 2023

My experience was great They informed me on the service that was needed along with the service I requested More

by Jacqueline.mitchell47
Recommend Dealer
Yes
Dec 08, 2023 -

Regal Kia Lakeland responded

We are grateful that you took the time out to leave us a review.

November 30, 2023

I always get great service, and I feel like a valued customer when Jeremy takes care of me. More

by dc.1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Thank you.

November 30, 2023

Very nice place with very nice staff,and the work performed on my car was quick and efficient. More

by RTG910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

At Regal, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.

November 29, 2023

Very excellent and informative. They were very helpful and answered all my questions to my satisfaction More

by Felices323
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you.

November 29, 2023

The vehicle was supposed to be gone over and all mechanical issues, so it has a loud roar in the vibration in the steering wheel. More

by a.frank.ross
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you.

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