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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,197 Reviews
Call Service Center (863) 485-6697

3,197 Reviews of Regal Kia Lakeland - Service Center

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October 23, 2023

Great service as always. Jeremy provides A+ customer service. In and out in no time. More

by pking065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to share your experience at Regal Kia. We take pride in knowing our customers are happy with their experience.

October 21, 2023

Kelsey always provides premier customer service when it comes to the service needed for my Kia. More

by LMTEAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for taking a moment to share your experience at Regal Kia and share kind words about Kelsey.

October 21, 2023

Misty is in my opinion is the best. She kept me informed with what was happening with my car repairs. And was so very nice and understanding. More

by arthur_ddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for sharing a review of your recent experience. Misty and our team here at Regal Kia is committed to providing high-quality customer service.

October 20, 2023

I drove into Kia as my SUV’s battery would not keep a charge. They got my car fixed, took care of outstanding recalls and washed my car. It was done in no time! We were amazed at the wonderful service More

by frankie00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Iona, Genesis Cruz
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Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for taking a moment to share your experience at Regal Kia. We look forward to welcoming you back soon.

October 19, 2023

The service was fast and efficient. They got me in and out in no time. More

by thewifereid1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia. We’re glad to hear that you were satisfied with your experience.

October 19, 2023

The whole regal family is awesome. Misty is so polite and kind and always eager to help. More

by Jcaiche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for your great review. At Regal Kia, we work hard to offer high-quality service to every guest.

October 18, 2023

Fast service and friendly can't ask for anything more from this company thank you More

by jesusluisgonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Regal Kia Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

October 18, 2023

They are always friendly, courteous, and very polite. They ask if they can help you with anything else and they wish you a good day and say stay/be safe when you leave. They say to call them if you have More

by SUEPEARSON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Oct 19, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

October 17, 2023

Disappointed that you didn’t have the recall part in stock. Considering we called in advance of our appointment. More

by alanlleitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Report | Print
Oct 19, 2023 -

Regal Kia Lakeland responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

October 17, 2023

I was thankful for an appointment that was on time and didn't last for very long and that they kept me informed of everything that was done More

by nokia0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Oct 19, 2023 -

Regal Kia Lakeland responded

We really appreciate your business and helping to share the word about Regal Kia.

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