Regional Hyundai

Excellent Customer Service I recently had to replace the battery in my 2015 Elantra and it caused my radio to stop working. I called Regional Hyundai because they have helped me I recently had to replace the battery in my 2015 Elantra and it caused my radio to stop working. I called Regional Hyundai because they have helped me with other issues before. I spoke with Wayne on the phone and he told me to come by and they would take a look at the radio issue no charge no appointment needed. I got there and within less than 15 minutes my radio had been fixed, they had to replace a fuse. They didn't charge me a dime! Joe and Wayne took great care of me. Like I said this is not the first time I've used Regional Hyundai for service on my Elantra. My experience with them has always been excellent. They really have great customer service and are very committed to taking care of the customer. I highly recommend them! More

Purchased a 2020 Hyundai Venue Denim Blue Edition 2/20/20. On 6/8/20 I needed to use my horn for the first time to alert another driver and to avoid a collision and the horn did not work. I immediate 2/20/20. On 6/8/20 I needed to use my horn for the first time to alert another driver and to avoid a collision and the horn did not work. I immediately called Regional Hyundai to let them know as it is a safety issue. They informed me they were happy to take a look but did not have a loaner vehicle. We arranged for me to bring the vehicle 6/11/20. That day I called and was informed there was no another vehicle to loan to me, despite having previously advised me if needed they would pull a car off the lot. The a/v system in my Hyundai also will intermittently sound scratchy or the screen will stay black and I have to unplug and plug my phone back in. I also noticed oil spots on the ground in my driveway. Regional Hyundai had me bring the car in 6/11. When I advised the service advisor Wayne that the a/v system had issues he advised me that “maybe the phone are car weren’t compatible”. I said that I found it very hard to believe that a brand new 2020 vehicle with Apple car play would not be compatible with a brand new iPhone 11 Mac Pro. Wayne got about 6 inches from my face and got loud and said “if you’d listen to me I’m trying to tell you something!!” I asked Wayne if he had just gotten closer to me to which he replied “I sure did and I’m going to get even closer if you continue to be a smart xxx”. Was I being a smart xxx? Likely. Do I have a four month old car with multiple issues, two of which are major, one being a safety issue? Yes. Am I the customer? Yes. The owner of the dealership did not care when I advised him of what Wayne called me. Another customer witnessed and heard Wayne and even went with me to the owner of the dealership. When I purchased my vehicle I was also advised oil changes and scheduled maintenance were included for three years, only to be told 6/11/20 that it only covers an oil change every six months, and it does not even cover synthetic oil as I was lead to believe. They will lie to close the sale. When you have issues with the car, they will attack you verbally. When your vehicle is in their possession for eight days they will not call to give you a status update. I had to call and check on the vehicle myself. More

Very disappointed. Went in last minute because my turn signal did not work. On my way there my window got stuck down which I brought to them before and they said they did not have time to fix it. This tim signal did not work. On my way there my window got stuck down which I brought to them before and they said they did not have time to fix it. This time when I brought it in again they said they did not have time to fix my window even though it was about to rain and I'd have to come back in another time for it. How am I supposed to bring it back another time to fix the window if it's about to rain out. They also said the part that I needed for the other issue is going to be $40. I called around and found it $15 at Firestone. Very disappointed in their customer service. Will not buy a car from Hyundai again. More

Muy contento con la atención que tuvimos por parte de tanner hordubay y todos las personas que nos atendieron a Zacky Meraou gracias regional Hyundai. tanner hordubay y todos las personas que nos atendieron a Zacky Meraou gracias regional Hyundai. More

My husband and I went into Regional Hyundai knowing exactly what we wanted. Prior to visiting we emailed them about a certain car and they were quick to respond and keeping in touch. Tanner greeted us exactly what we wanted. Prior to visiting we emailed them about a certain car and they were quick to respond and keeping in touch. Tanner greeted us as soon as we got there and our visit couldn’t have gone any smoother. They got us the deal we wanted and we are so happy with our purchase. The whole crew was polite and had great customer service. Our 1 year old daughter got all the popcorn she wanted so that was a big plus!! We will definitely be back! More

Tanner was amazing. He didn’t make it feel like it was just about sales! I couldn’t have asked for a better place to go! Definitely recommended just about sales! I couldn’t have asked for a better place to go! Definitely recommended More

Traded my Rogue for a Tucson Sport & love my new ride. Everyone that I dealt with was friendly & knowledgeable. Definitely my dealer go to now. Everyone that I dealt with was friendly & knowledgeable. Definitely my dealer go to now. More

Great experience and fantastic service! Tanner and Robert went above and beyond to accommodate us providing an effective, ethic and professional service. I will come back for my next buy! went above and beyond to accommodate us providing an effective, ethic and professional service. I will come back for my next buy! More