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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,478 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest ...
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,479 reviews

November 26, 2024

Very poor communication and took 2 weeks to fix the truck. The service writers were very hard to get ahold of, and to get answers from. More

by ANDREWHOSREALITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa. 1 star., Nick Anaya
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Dec 02, 2024 -

Reliable Nissan responded

Andrew, we understand your frustration with the communication and delays you experienced while your truck was being serviced. Our goal is to provide efficient and clear communication, and it’s clear we did not meet those expectations this time. We want to address your concerns and ensure this is resolved. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

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November 26, 2024

They were friendly and efficient taking care of my daughter's car! I will consider taking my car there for regular service. More

by cpad96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
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Nov 27, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with your daughter's car. Our team strives to provide friendly and efficient service, and we look forward to helping you with your car's regular maintenance in the future!

November 26, 2024

Very good costumer service we would go and work with oscar again is a good person More

by adanR155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Munoz
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Nov 27, 2024 -

Reliable Nissan responded

Adan, thank you for the fantastic review! We're thrilled to hear you had a great experience with Oscar and our customer service. Your support means a lot to us, and we look forward to working with you again soon!

November 26, 2024

Oscar was able to help me get into my New Nissan Versa! He was extremely knowledgeable and was able to meet all my needs! Overall my experience with Reliable Nissan and Oscar my salesman was above and beyo More

by Henry Kaiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Munoz
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Nov 27, 2024 -

Reliable Nissan responded

Henry, we’re thrilled to hear about your positive experience with Oscar! It's great to know he helped you find the perfect Nissan Versa. Thank you for recommending us to your friends and family—we truly appreciate your support! Enjoy your new ride!

November 26, 2024

Not a good experience with reliable, will never buy another vehicle here. Customer service was the worst and never once tried to help me with the situation. More

by graul3028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abdul Kebe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Reliable Nissan responded

We take customer service seriously and are always looking for ways to improve. It’s concerning to hear that we did not provide the level of support you were hoping for. We would like the opportunity to discuss your situation further and address your concerns. Please feel free to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

More
November 26, 2024

Very helpful, kind, and patient people. Very thankful for all they did and couldn’t be more appreciative More

by sanchez00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Portillo, Aidan Woods
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Nov 27, 2024 -

Reliable Nissan responded

Thanks for the wonderful feedback! We're thrilled to hear you had such a positive experience with our team. Your appreciation means a lot to us, and we’re here to help anytime you need!

November 25, 2024

Hello there it's me Michael & Cindy , this place was a great place to get a ride n people there r so helpful n even I had a bad credit n I thank y'all . God bless you all More

by CINDYPADILLAHERRERA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Reliable Nissan responded

Cindy, thank you for the wonderful review! We're thrilled to hear you had a great experience and found our team helpful. Your satisfaction means everything to us. Wishing you all the best!

November 25, 2024

Lanika was very helpful. When I had a problem with the Jeep Latitude she went out of her way to pick me and my grandson up when we got stranded and late at night. She has b More

by Hyawakia56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanika Billie
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Nov 26, 2024 -

Reliable Nissan responded

Thanks for sharing your fantastic experience! We're thrilled to hear Lanika went above and beyond for you and your grandson. We'll make sure to recognize her hard work. Enjoy your new vehicle, and we appreciate your support!

November 25, 2024

Took my car in to get serviced and they had my car out way quick. Great experience! More

by Aperea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Nick Anaya
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Nov 26, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our quick service. Your satisfaction is our priority, and we look forward to seeing you again!

November 24, 2024

They’re very willing to work with you and help get you into a reliable vehicle no matter your situation . We really appreciated the time they took with us and how determined they were to help us. Thank yo More

by Jessica Falli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Portillo , Adrian Reynolds
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Nov 25, 2024 -

Reliable Nissan responded

Jessica, thank you for your fantastic review! We're thrilled to hear that our team was able to assist you in finding a reliable vehicle. Your satisfaction means a lot to us, and we’re always here to help. Enjoy your new ride!

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