
Reliable Nissan
Albuquerque, NM
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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The sales people bullied me with over 46 phone calls after I told them I had bought a vehicle from another dealer and did not want their unsafe junker. These people are harassing rude bullying idiots ac after I told them I had bought a vehicle from another dealer and did not want their unsafe junker. These people are harassing rude bullying idiots acting like garbage telemarketers. Watch out for Cedric and foul mouth Matthew. Even though they know they are wrong, they personally attack through phone calls and messaging filling up my phone and message systems. Do not ever call this Reliable Nissan dealership. You are warned. More
Dealership drove car down to us and this is how we received it. Pictures were sent to the dealership from the salesrep. I would like to know how this happened. We are over 4 hours away and they want received it. Pictures were sent to the dealership from the salesrep. I would like to know how this happened. We are over 4 hours away and they want us to leave the car there, only problem is: How do we get back home if we drive it up there? how do we get to work? etc.... This is the only working car we have right now and they don't want to help us out except to leave the car there... the dealership stated that they called us several times and we have never received a call or let alone they never left a voicemail. Thery even said to contact them via email and we did and still have not had any response. I will never recommend to buy a car from there as they don't call you back. More
Wyatt was our sales person and he did really well. Took us on many test drives before we decided which one would work best for our needs. Wyatt followed thru and followed up with other things needing Took us on many test drives before we decided which one would work best for our needs. Wyatt followed thru and followed up with other things needing to be completed. There were some hiccups but he was helpful. This dealership has been good to us in the past, I consider myself a loyal customer after purchasing many vehicles from there 3 from Abdul but for some reason this time around things were not as smooth as in the past. There seemed a lot of different people involvement, it was a bit frustrating, but back to Wyatt, who really tried to ease things and it's not his fault, it just could have been handled differently, in my opinion. More
I drove into Reliable Nissan yesterday with an oil leak following service done by a local Jiffy Lube. Reuben was very helpful and consulted with Victor the mechanic. Simple solution, the Jiffy Lube tech following service done by a local Jiffy Lube. Reuben was very helpful and consulted with Victor the mechanic. Simple solution, the Jiffy Lube tech did not install the dip stick completely. I was a bit embarrassed and certainly will think twice about returning to Jiffy Lube instead of service at Reliable. More
Realiable Nissan is a trustworthy dealer! They are responsive to queries and provide excellent customer service. Their inventory has everything from desirable sports cars to work trucks They are responsive to queries and provide excellent customer service. Their inventory has everything from desirable sports cars to work trucks and family haulers. Next time I’m looking for a Nissan I’ll be sure to reach out to Reliable Nissan! More
Had an exceptional experience with Braden T. We are very pleased with the process a d the car. We are very pleased with the process a d the car. More
Janay Zamora is very helpful. She let me sit in as many cars as I wanted too. I was only here to look but with her assistance and husbands willingness to get a new car I walked ou She let me sit in as many cars as I wanted too. I was only here to look but with her assistance and husbands willingness to get a new car I walked out very satisfied with a brand new Rogue. More
I'm not sure how you have a 4. 6 rating with the horrible customer service your service department has. This seems to be the norm for your service department. If I could have given 6 rating with the horrible customer service your service department has. This seems to be the norm for your service department. If I could have given you zero stars I would have. I have never been treated like your service department treated me and my brother this evening. I went with my brother to pick up his wife's car which has been in and out of your service department over the last year for the same issue. When we walked in, we had a positive attitude, we were joking and laughing when we walked in. We waited our turn and approached the service desk to let the person (sorry didn’t get his name) know why we were there. He called you and after a few minutes, you came out with an attitude as you walked past us in the waiting area. I could see it on your face, and you didn't say hi, kiss my xxx, or anything, just a puffed-out chest, and kept on walking. Then you walk to the back desk thinking no one could see you while you called your friend to come up to the service area, I am always watching. Just how I roll. Your friend tries to act all cool and comes to size up my brother. I can't believe you thought no one would notice this (rookie). I think this is where we started to see what kind of person you are, and our attitudes started peeking the pesky head out. You took your time before you came in and asked my brother to sign the repair order. He asked you what he was signing, and you said it is all written here and that since his wife mentioned the word attorney you could no longer work on the car. I get that again not sure why all the attitudes. While all this is going down, your friend keeps walking up behind my brother, nice to know that you felt you needed to call someone. I thought it was funny, but also kind of felt threatened. Then the attitude continued when my brother again asked you to explain what he is signing because what he sees that was not on the piece of paper you handed him and the one you were asking him to sign was a 191.00 diagnostic charge which you told me you were going to waive (I sure hope this is true). Then you proceed to tell him to quit staring at you, unfortunately, people do stare, yes, he was heated by then and words were said (while your friend kept walking up behind my brother, again you two are rookies). I'm not sure what he thought he was going to do, you’re in a place of business with lots of witnesses and cameras. Trying to calm the situation down, I stepped in and asked you to understand where he and his wife are coming from, they are paying for a car that is in your shop more than they get to drive it and you can't figure out how to fix the issue. xxxx, Nissan can't figure out how to fix the issue. At first you wouldn’t let me look at the paper you were trying to get my brother to sign until I told you that I wanted to make sure there was not something on one paper that was not on the other. You started this transaction off on a bad foot by coming out with an attitude and then talking to my brother the way you did. He was doing his best to remain calm. Yes, my brother was also frustrated and said some not-so-nice choice words to you and came up and apologized and shook your hand (Bigger Man), you still had an attitude while talking to me. Right before this, we were talking to a couple in the waiting area that had received similar treatment for bringing their car in for warranty repairs. I'm not sure where you are from, but customer service is the name of the game, and coming out with an attitude, to begin with, does not make for a pleasant conversation, not sure what you thought that was going to accomplish. More
Craig Stewart at Reliable Nissan was great with selling me my 2018 Q50 Infinti thank you for the great service and beautiful car. me my 2018 Q50 Infinti thank you for the great service and beautiful car. More
Craig Stewart is AWESOME! He's always been very helpful! Even when things are impossible, he makes it work! Love the Altima... Thank you Craig! He's always been very helpful! Even when things are impossible, he makes it work! Love the Altima... Thank you Craig! More