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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,285 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,285 reviews

August 01, 2024

I rated Kenneth high because of the back up he has there were awesome but he made a appointment and didn’t speak to us once but we got to talk to an excellent car salesman Gabriel and finish up with Paul he More

by MBROWN56
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're happy to hear that Gabriel and Paul provided excellent service and helped you through the process. We truly value your input, and we'll make sure to pass along your kind words to them. We apologize for not having the communication you expected with Kenneth, and we'll work to ensure a more consistent experience next time. We appreciate your support and look forward to assisting you again in the future!

August 01, 2024

All of the staff members were super friendly. They completed the job in the amount of time they originally said it would take. More

by Brent.Claydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our team was friendly and that the job was completed on time as promised. We appreciate your feedback and look forward to serving you again in the future!

August 01, 2024

Salesman was great . Showed me different options of card helped to get the car in the price range needed for my budget. Financing person was also awesome. Keep everything More

by BDIMANGO
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian , Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your wonderful experience! We're so glad to hear that Adrian and our financing team were able to help you find the perfect car within your budget. It's great to know you're loving your new vehicle! We appreciate your feedback and look forward to serving you again in the future!

July 31, 2024

I arrived a little late and they were understanding and still made sure to get me in for my oil change. They were honest about the cost and provided all the information in advance More

by PEARL_CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're glad we could accommodate you and provide clear communication about your oil change. We appreciate your trust in us and look forward to serving you again in the future!

July 31, 2024

Everything was completed as I waited for my vehicle at the dealership service department. All went really well! More

by 4BNECON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're glad to hear everything went smoothly while you waited for your vehicle. We strive to make your visit as convenient as possible. If you need anything else, don’t hesitate to reach out!

July 31, 2024

Very friendly, helpful and useful customer service. The complimentary vehicle service is fantastic! I would definitely recommend Reliable to anyone looking into purchasing a vehicle. More

by ellieumaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service and enjoyed the complimentary vehicle service. We truly appreciate your recommendation and look forward to helping you or anyone you refer in the future!

July 31, 2024

Got oil change and tires rotated. Was done promptly. Dropped vehicle off at 9:30 and picked up by 12:30. More

by JUSTIN.GRIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're happy to hear that your oil change and tire rotation were completed promptly. We strive to provide efficient service and appreciate you choosing us. We look forward to serving you again!

July 30, 2024

They do not communicate verbally about your vehicle. Took two days to diagnose my dead battery and another day to change oil. Treat customers poorly. Appointments do not mean anything. Just a sugges More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
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July 30, 2024

Very nice people and very helpful and respectful people iseck really kept I touch with me the whole time thank you for your service More

by VINCEVALDERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team, especially with Iseck keeping in touch throughout the process. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

July 30, 2024

I had a great experience. My sales person Phu did an amazing job. I was able to get into a nissan altima. He had very good communication skills, any questions I had he always More

by carviso51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phu N.
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Nov 08, 2024 -

Reliable Nissan responded

Thank you so much for your fantastic review! We're thrilled to hear that Phu was able to assist you in finding the perfect Nissan Altima and made your experience enjoyable. We truly appreciate your recommendation and are grateful for your kind words. If you ever need anything in the future, don't hesitate to reach out!

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