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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,817 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,817 reviews

February 27, 2025

The people at Reliable is why I take my car there. The service is always friendly and they do an excellent job. Everyone smiles and makes me feel that both my car and I are important. More

by KESLERJ14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
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Feb 28, 2025 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that our team's friendly service makes a difference for you. Your car's care is our priority, and we appreciate you trusting us with it. Looking forward to your next visit!

February 27, 2025

Great all around. . everything went as planned and I got into what I loved. Awesome service More

by GAPACHITOL11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khan sufyan
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Feb 28, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear everything went smoothly and you enjoyed our service. Your support means a lot to us, and we look forward to helping you again soon!

February 27, 2025

I don't know Laura Myers. As soon as the sale was made I definitely felt more like a number and spent a lot of time waiting around and had to come back to sign papers again be More

by blessedtess6
Recommend Dealer
No
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Feb 28, 2025 -

Reliable Nissan responded

We strive to provide a smooth and efficient process for every customer, and it’s concerning to hear that you felt otherwise. Your feedback about communication and follow-through is valuable, and we want to ensure that this is addressed. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can learn more and work toward improving the experience.

February 27, 2025

I was not advised about the price of my service beforehand. I was not happy with the total price. More

by Yoana Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Reliable Nissan responded

We understand your concern regarding the price of your service and apologize for the lack of prior communication about the cost. We strive to provide transparency in all aspects of our service, and we’re sorry that we didn’t meet that expectation with your visit. To address this further, we invite you to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

February 27, 2025

Very helpful, did an amazing job with getting us our 2025 Nissan Armada. Will definitely come back to work with Craig. More

by Jorge40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience getting your 2025 Nissan Armada. It's wonderful to know you'll be returning, and we can’t wait to assist you again. Enjoy your new ride!

February 26, 2025

We had our transmission replaced on our car, the parts arrived quick and the repair were finished quick. However when I went to pick up the vehicle i was directed straight to cashier, paid my bill and giv More

by DannymannyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Reliable Nissan responded

We’re pleased to hear that the parts arrived quickly and the repair was completed promptly. We understand that communication is key, and we strive to ensure every customer is fully informed about their vehicle's repairs and any necessary maintenance. If you have any further questions or need additional information, please feel free to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

February 26, 2025

I was very surprised with the professional service that I received, Jerrit the salesman and I’m very pleased More

by Not sure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Chavez
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Feb 27, 2025 -

Reliable Nissan responded

Not sure, we’re thrilled to hear about your positive experience! Jerrit appreciates your kind words and we're glad our professional service met your expectations. Thank you for taking the time to share your feedback!

February 26, 2025

Took to long to get paperwork. Had to wait for my extra key AGAIN. Last vehicle I got from you had to wait for the second key. The tint was bubbled on my passenger window. But redi More

by rena_chavarria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Reliable Nissan responded

We always strive to improve, and we apologize for any inconvenience caused. It's also concerning to hear about the tint issue on your passenger window and the seat covers not being addressed. We truly want to ensure your satisfaction, so please don’t hesitate to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com so we can make it right and address any outstanding concerns.

February 26, 2025

Professional, detailed and courteous. Also very knowledgeable on all vehicles. Goes the extra mile for the customer More

by HICKSJ124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Your recognition of our professionalism and dedication means a lot. We’re always here to go the extra mile for our customers!

February 26, 2025

I was promised a new set of floor mats and paperwork copies of what I filled out, but I have yet to hear back. Overall experience was really well. I’m really enjoying my Nissan and I’m hoping in the fut More

by C.Archie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you’re enjoying your Nissan. We apologize for the delay on the floor mats and paperwork. We're on it and appreciate your patience. Looking forward to assisting you with your future upgrade!

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