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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,968 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,968 reviews

March 22, 2025

You guys were great! Very nice customer service & quality of service. David was especially helpful. More

by Gail32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Mar 24, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that David made a positive impact. Our team works hard to provide excellent service, and it’s wonderful to know it showed. We appreciate your support!

March 22, 2025

Very comfortable Alex worked really hard with us to make sure we were happy with the deal we were getting More

by Eugenethrogmorton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Chavez
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Mar 24, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear that you had a comfortable experience and that Alex went above and beyond for you. Your satisfaction means everything to us, and we appreciate your kind words!

March 21, 2025

Lacks communication, never got a phone call all day. Then performed a job that wasn't even authorized. More

by Shayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Reliable Nissan responded

We understand the importance of clear communication throughout your service experience. Your concerns are important to us, and we’d like to address them directly. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this further and work toward a resolution.

March 21, 2025

They are really cool people they’re really nice and helpful with trying to get you a car. More

by johnnieparra27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Reliable Nissan responded

Thanks, Johnnie! We’re thrilled to hear you had a positive experience with our team. Helping you find the right car is what we love to do. Your kind words motivate us to keep providing great service!

March 21, 2025

Love the new rogue Nissan; the greatest deal I ever had from dealership, you guys gave a 120 per cent tell your boss your one one. Love the new car More

by POPPLID02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Bryan, John Thurston, Isaac Avila, Daniel Jurado, Janay Zamora, Jennifer Lujan, Alvin De La Cruz
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Mar 24, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you love your new Rogue and had such a positive experience with us. Your satisfaction means the world to our team. Enjoy your ride!

March 21, 2025

Overall very great customer service, I have currently 3 vehicles , a total of 4 since 2019. Every visit has been phenomenal and I’ve felt welcomed every time. I was only 19 when I purchased my first vehicl More

by PLATERO_JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Mar 24, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear about your positive experiences and appreciate your loyalty over the years. It's fantastic to know you feel welcomed and respected during your visits. We look forward to continuing to serve you and your vehicles in the future!

March 21, 2025

The service was quick, the dealers were friendly, and I enjoyed the app for service updates More

by Kali_boeckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Kali! We're thrilled to hear you enjoyed our quick service and friendly dealers. It's great to know our app is making your experience even better. We appreciate your support and look forward to keeping you updated!

March 21, 2025

Took over an hour for a simple oil change. Way understaffed. Did not reset the warning light as requested. Have had one really good experience with the service center, but otherwise would reall More

by richww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
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Mar 24, 2025 -

Reliable Nissan responded

It’s disappointing to hear that an oil change took longer than expected and that the warning light wasn’t reset as requested. While we strive to provide efficient service, we understand that wait times can be frustrating. If there’s anything we can do to address your concerns, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

March 21, 2025

Outstanding service every time. Quick and efficient we love reliable nissan and will be back for future needs! More

by LOVLEYXOXO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Mar 24, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our service. Your trust means everything to us, and we can't wait to assist you again in the future!

March 21, 2025

Phu Nguyen gave us five star and outstanding service. He is very thorough and knows his craft. My family is very happy with the purchase. Keep up the great work! More

by ivyparaswalag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Flores - five star rating , Phu Nguyen
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Mar 24, 2025 -

Reliable Nissan responded

Thank you, Ivy! We're thrilled to hear that you had such a positive experience with Phu. His dedication and expertise truly shine through. We appreciate your support and look forward to serving you and your family again in the future!

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