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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
3,027 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,027 reviews

May 10, 2026

I always have a great experience with the service department when getting my oil changes done. The staff is friendly, professional, and keeps me updated throughout the visit. They work quickly withou More

by rosequintana0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Reliable Nissan responded

We deeply cherish your wonderful feedback about your service department experiences. Your trust in our team means everything to us, and we're delighted to hear that our staff consistently provides the welcoming and professional care you deserve. It's wonderful to know that we've created an environment where you feel valued during every visit, from our efficient oil change process to keeping you informed throughout your service. Your recommendation of our service department truly highlights the dedication our team puts into ensuring every customer receives exceptional care. Thank you for choosing Reliable Nissan for your vehicle maintenance needs.

May 10, 2026

The service department was informative and great service. Ramon kept meningitis the loop throughout the while process. More

by rosequintana0811
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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May 20, 2026 -

Reliable Nissan responded

We are honored to hear about your positive experience with our service department. It's wonderful to know that you found our team informative and that the service quality met your expectations. We're especially pleased that Ramon was able to keep you well-informed throughout the entire process, as clear communication is something we truly value. Your feedback helps us understand what matters most to our customers, and we're grateful you took the time to share your experience at Reliable Nissan.

May 09, 2026

Received great customer service. They were respectful of my time and got me in and out! More

by asmith87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Reliable Nissan responded

We are overjoyed to hear about your positive experience with our team. Your feedback about receiving excellent service while having your time respected means so much to us. We understand how valuable your time is, and we work hard to provide efficient service without compromising quality. Thank you for taking the time to share your experience at Reliable Nissan - it truly brightens our day to know we made your visit smooth and hassle-free.

May 08, 2026

The dealership and service was great! Fast and informative. What gives you the low score is the constant harassing to rate my experience. The experience was great until the harassment sta More

by bill.winzenburg
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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May 08, 2026 -

bill.winzenburg responded

Why do you and every company harass your customers like this? Seriously! Ask once, fine. Ask 3 times?! If I wanted to leave a review I would've the first time you asked! Don't keep harassing me about it! If I have to deal with this everytime I visit, good service or not, I'll look elsewhere for my service needs.

May 08, 2026

Ramon and Manny are great. Whenever I need service or there is a problem with my vehicle both are very helpful and get everything done. And answer every question I have. More

by Archiemarquez88
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
Report | Print
May 19, 2026 -

Reliable Nissan responded

We are absolutely thrilled to hear about your wonderful experience with our service team. Having team members who are consistently helpful and thorough with vehicle service makes all the difference. It's fantastic to know that you receive such attentive care whenever you visit us, and that all your questions are answered completely. Your confidence in our service approach means everything to us. We truly appreciate you taking the time to share your positive experience at Reliable Nissan.

May 08, 2026

I think it used to be way more friendly. It was fun going there ,not so much anymore. Was a little better this time.. More

by JKEHLER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Reliable Nissan responded

We greatly appreciate your feedback and are pleased to hear that your recent visit showed some improvement. We understand that the atmosphere may have felt different from your past experiences, and we truly value your perspective on this. Your observation about things being a little better this time gives us encouragement that we are moving in the right direction. At Reliable Nissan, we want every visit to be enjoyable and welcoming for our customers. We are committed to continuously working on creating that friendly environment you remember and ensuring each experience exceeds your expectations.

May 06, 2026

Nissan reliable was very attentive and ready to assist. very helpful and friendly and professional. I feel like I am family instead of a customer. Thank you for your service and I will keep coming to you gu More

by LMPMOLINA0667
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Keck
Report | Print
May 08, 2026 -

Reliable Nissan responded

Thank you for sharing your wonderful experience with us. We're delighted to hear that our team was attentive and ready to help you with everything you needed. It means so much to know that you found our staff to be helpful, friendly, and professional throughout your visit. Creating that family atmosphere where you feel truly valued is exactly what we strive for with every customer who walks through our doors. Your kind words about our service truly brighten our day, and we look forward to continuing to serve you and your automotive needs for years to come.

May 05, 2026

Took my 2025 Nissian Kicks for service. May 2nd had a run in with my experience. Spoke to management issue was resolved. More

by KRISTINMONTOYA8
Recommend Dealer
No
Employees Worked With
Jessica Keck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Keck
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May 18, 2026 -

Reliable Nissan responded

We are disappointed to hear about your recent experience and understand the importance of providing a smooth and professional service visit from start to finish. We are glad to know the concern was addressed through management and resolved. We appreciate the opportunity to assist and remain committed to providing consistent customer care moving forward.

May 05, 2026

They were friendly, fast and great with communication . The recall was fixed promptly and was returned before the promised time! More

by AGOODGRL4200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2026 -

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We're delighted to hear that our team provided friendly service and maintained excellent communication throughout your visit. It's wonderful to know that we were able to address your recall efficiently and get your vehicle back to you ahead of schedule. Your feedback about our prompt service means a great deal to us at Reliable Nissan. We truly appreciate your trust in our team and look forward to serving you again in the future.

May 05, 2026

Everytime that I call my concerns are met and employees are very friendly, service is always fast. More

by NAYSILVA1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2026 -

Reliable Nissan responded

We are overjoyed to hear about your positive experiences with our team. Your feedback about how we consistently address your concerns means so much to us. We take pride in maintaining a welcoming environment where our staff can provide the quick and efficient service you deserve. Knowing that you feel comfortable reaching out whenever you need assistance reinforces our commitment to building lasting relationships with our customers. Your trust in Reliable Nissan drives us to continue delivering the exceptional care you have come to expect.

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