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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,958 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,958 reviews

January 29, 2025

Kim is the one I went to reliable Nissan. He is very caring helpful and friendly. Thank you all for your help More

by tammymorgan506
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phu Nguyen
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Jan 30, 2025 -

Reliable Nissan responded

Thanks for the kind words, Tammy! We're thrilled to hear about your positive experience with Kim at Reliable Nissan. Our team strives to provide excellent service, and it’s great to know we hit the mark. We appreciate your support!

January 29, 2025

Friendly service. Very busy place. Would of liked for a full tank of gas upon leaving. Tank was empty. More

by ROSIE53MARTINEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Reliable Nissan responded

Thanks for your feedback, Rosie! We’re glad you enjoyed our friendly service. We appreciate your input about the gas tank and will work on improving that experience for our customers. Hope to see you again soon!

January 27, 2025

This Dealership is the best I've dealt with iny life. They all are so professional and courteous, always offering you refreshment while you wait. Above all they have a top notch selection of vehicles to c More

by Sernajoshlynn18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'd like to include Jared from sales,5 star!
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Jan 28, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had such a positive experience. Our team works hard to provide excellent service and a great selection. Your kind words motivate us to keep raising the bar. We appreciate your support and look forward to seeing you again!

January 27, 2025

The staff and experience I received at Reliable Nissan is exceptional and unlike any other Nissan Dealership in Albuquerque being there is only one other and I will only take my car to Reliable Nissan I ONLY More

by KYLE MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Ruiz
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Jan 28, 2025 -

Reliable Nissan responded

Thanks for the fantastic review, Kyle! We're thrilled to hear about your exceptional experience with our team at Reliable Nissan. We appreciate your trust in us and look forward to continuing to provide top-notch service for your car. Your satisfaction means the world to us!

January 27, 2025

They worked with me and helped me get into a new & reliable vehicle. I recommend this dealership. The Salespeople were helpful and listened. More

by cambrialbizardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
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Jan 28, 2025 -

Reliable Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and found the perfect vehicle. Your recommendation means a lot to us, and we look forward to helping more customers like you!

January 27, 2025

Reliable Nissan is always so quick with maintenance. I would recommend them to friends. Thank you. More

by AMBER.B133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Reliable Nissan responded

Thank you for the wonderful review! We're so glad to hear that you’ve had quick and reliable service with us. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

January 27, 2025

My car was promptly serviced. Greg was very kind, attentive and kept me updated throughout the entire process. More

by aflucero2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hesslegrave
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Jan 28, 2025 -

Reliable Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Greg provided you with prompt and attentive service. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to serving you again!

January 27, 2025

I was quoted a price over the phone that was not honored at the dealership. Still a great value but didn’t appreciate being lied to especially after bringing it to the service managers attention. More

by Isaiah M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Counter people were fine, not really in their control.
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Jan 28, 2025 -

Reliable Nissan responded

We understand how frustrating it must have been to be quoted a price over the phone, only to have it differ at the dealership. While we're glad to hear that you still felt you received a great value, we take your concerns seriously, and it's important to us that every customer has a clear and accurate understanding of pricing. We would love to address this further and ensure everything is aligned. Please feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

January 27, 2025

We took our vehicle in for the first oil change. We also was scheduled for a recall repair. After driving 92 miles to the dealership we were told the recall could not be done and we would have to re More

by rickdoty166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Jan 28, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Rick. We appreciate your feedback and apologize for the inconvenience regarding the recall repair. We're committed to improving our service and will work to ensure smoother scheduling in the future. Your time is valuable, and we want to make it right.

January 27, 2025

I had a tune up and transmission flush done. Ramon said it would be done in 2 to 3 hours. He was right on the money. More

by marknbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Reliable Nissan responded

Thanks for the awesome review, Mark! We're thrilled to hear that Ramon delivered on time with your tune-up and transmission flush. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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