Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,823 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
Contact Dealership
View Awards

9951 Coors Boulevard Northwest

Albuquerque, NM

87114

Directions

By Type

Showing 1,824 reviews

November 26, 2024

Very poor communication and took 2 weeks to fix the truck. The service writers were very hard to get ahold of, and to get answers from. More

by ANDREWHOSREALITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa. 1 star.
Report | Print
Dec 02, 2024 -

Reliable Nissan responded

Andrew, we understand your frustration with the communication and delays you experienced while your truck was being serviced. Our goal is to provide efficient and clear communication, and it’s clear we did not meet those expectations this time. We want to address your concerns and ensure this is resolved. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 25, 2024

Took my car in to get serviced and they had my car out way quick. Great experience! More

by Aperea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Nov 26, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our quick service. Your satisfaction is our priority, and we look forward to seeing you again!

November 25, 2024

Hello there it's me Michael & Cindy , this place was a great place to get a ride n people there r so helpful n even I had a bad credit n I thank y'all . God bless you all More

by CINDYPADILLAHERRERA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Reliable Nissan responded

Cindy, thank you for the wonderful review! We're thrilled to hear you had a great experience and found our team helpful. Your satisfaction means everything to us. Wishing you all the best!

November 25, 2024

Lanika was very helpful. When I had a problem with the Jeep Latitude she went out of her way to pick me and my grandson up when we got stranded and late at night. She has b More

by Hyawakia56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanika Billie
Report | Print
Nov 26, 2024 -

Reliable Nissan responded

Thanks for sharing your fantastic experience! We're thrilled to hear Lanika went above and beyond for you and your grandson. We'll make sure to recognize her hard work. Enjoy your new vehicle, and we appreciate your support!

November 24, 2024

This place has excellent service wonderful and friendly staff. Everyone was so helpful and we appreciate all that was done More

by ADRIANNA_MARIE93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Adrianna! We're thrilled to hear you had such a great experience with our team. We’re committed to providing excellent service, and it’s wonderful to know we met your expectations. Looking forward to welcoming you back soon!

November 24, 2024

They’re very willing to work with you and help get you into a reliable vehicle no matter your situation . We really appreciated the time they took with us and how determined they were to help us. Thank yo More

by Jessica Falli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Portillo
Report | Print
Nov 25, 2024 -

Reliable Nissan responded

Jessica, thank you for your fantastic review! We're thrilled to hear that our team was able to assist you in finding a reliable vehicle. Your satisfaction means a lot to us, and we’re always here to help. Enjoy your new ride!

November 23, 2024

Process was smooth and non stressful. Every question was answered throughly and I love the vehicle I received. More

by NONE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse,Flores
Report | Print
Nov 25, 2024 -

Reliable Nissan responded

Thanks for your awesome review! We’re thrilled to hear that you had a smooth experience and that you love your vehicle. Our team is always here to ensure every question is answered. Enjoy your ride!

November 23, 2024

Janay and Sophia did a great job. Getting through the process quickly and without hassle was I e of my biggest concerns and they made it very easy on me. Thank you! More

by jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora
Report | Print
Nov 25, 2024 -

Reliable Nissan responded

Thanks for your awesome feedback, Jesse! We're thrilled to hear that Janay and Sophia made your experience smooth and hassle-free. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 23, 2024

They had my vehicle for longer than one day, which was not expected. They never called me to inform me it was going to stay overnight, either. When I got to my vehicle, my phone holder was broken into two More

by MjDUNlaP75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Reliable Nissan responded

We also regret hearing about the issue with your phone holder and the lack of follow-up after your inquiry. This is certainly not the level of service we strive to provide. We would like to resolve this matter as quickly as possible, so please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com, and he will work with you directly to address your concerns.

November 23, 2024

I am so grateful for the help crag gave me so happy with my car thank u again 🤗🤗 More

by ANGELICALOPEZ1314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Reliable Nissan responded

Angelica, we’re thrilled to hear how happy you are with your car! It’s wonderful to know Crag made such a positive impact. Thank you for sharing your experience, and enjoy your new ride!

1
...
59
60
61
...
183