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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,952 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,952 reviews

December 30, 2024

I like that we got our free oil changes at the dealership. Sad that we used up the freebies. More

by ROLINDALEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Jan 03, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad you enjoyed the free oil changes. While we understand using them up can be bittersweet, we hope to offer more great deals in the future to keep your experience positive. We appreciate your support!

December 30, 2024

Customer service was excellent and the people that I worked with were great. Great team! More

by JESSICADVALENCIA11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Mcclaskey
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Jan 03, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Jessica! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our top priority, and we appreciate your support!

December 30, 2024

I was in and out in less than an hour. Plus they have snacks and coffee. More

by marknbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Mark! We're thrilled to hear you had a quick visit and enjoyed our snacks and coffee. We aim to keep things efficient and enjoyable for our customers. Hope to see you again soon!

December 29, 2024

I originally purchased a Nissan rogue or reliable Nissan on Coors blvd.nw, The sales person Laura McCluskey was very professional and got me into a car the same day, I was very pleased with the vehicle and More

by sandymcneilljjrr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Mcclaskey
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Dec 30, 2024 -

Reliable Nissan responded

Sandy, thank you for your fantastic review! We're thrilled to hear about your positive experience with Laura and your new Nissan Rogue. Your recommendation means a lot to us, and we’re here to help whenever you need. Enjoy your ride!

December 29, 2024

A personable presentation; accurate and good knowledge. Willing to go the distance for the customer. PAC-MAN 2025 Kicks More

by bmtb33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Thank you, bmtb33! We’re thrilled to hear you enjoyed the presentation and found our team knowledgeable and dedicated. Your support means a lot to us, and we’re excited to continue delivering great experiences!

December 29, 2024

I was charged for checking tires pressure but light in dash board still shows low and I still have a message asking for check pressure tires. I did not follow up because I had to work but overseeing this More

by CELLISGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the reps name
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Jan 02, 2025 -

Reliable Nissan responded

We understand how important it is for your vehicle to be properly serviced, especially when it comes to issues like tire pressure, and we're sorry for any inconvenience this may have caused. We appreciate your trust in us and value your feedback. Please feel free to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com so that we can address the issue and ensure everything is properly checked.

December 29, 2024

The service is good and pleasant. They explained what is needed clearly. Waived off oil change fees that is really great. Nice place to sit and work. More

by VINAYLKANTHML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

We're glad to hear that you had a pleasant service experience and that our team clearly explained everything. We’re also happy you appreciated the waived oil change fees and our comfortable sitting area. We truly value your feedback and look forward to serving you again!

December 28, 2024

I've never seen a team work so hard to get you into a new car!! They treat each other like family over there. More

by EMMAKALLESTEWA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Bryan, Aidan Woods
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Dec 30, 2024 -

Reliable Nissan responded

Emma, we’re thrilled to hear you had such a positive experience! Our team truly believes in working together to support our customers and each other. Enjoy your new car, and thank you for sharing your thoughts!

December 28, 2024

Excellent customer service 10/10 recommend! Thanks for all you do!! Come see Nissan! You won’t regret it More

by NICOLETTEO17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Nicolette, thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our customer service. Your recommendation means the world to us. We look forward to welcoming you back to Nissan soon!

December 27, 2024

Salesmen are awesome. Knowledgeable and friendly. Upper management was unable or unwilling to answer basic contractual questions including some with VERY important legal i More

by Cruelx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Le, Aidan Woods
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Jan 02, 2025 -

Reliable Nissan responded

We’re glad to hear that you found our sales team knowledgeable and friendly; it’s wonderful to know they made a positive impression. However, it’s concerning to learn about your experience with upper management, particularly regarding the handling of your contractual questions. Clear communication and professionalism are essential, and we take these matters very seriously. We’d like the opportunity to address your concerns further. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com

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