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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,787 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,787 reviews

October 01, 2024

They were very nice and helpful. They f worked with me on finishing my oil change in a timely manner More

by Carchuleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2024

Lied to by salesman, lied to by general manager. Agreed on price. After credit is run was told several times I have to renegotiate a higher price. Multiple problem with vehicl3. Service department More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Gallego, Tim montoya
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Oct 01, 2024 -

Reliable Nissan responded

We’re disappointed to hear about your experience and the challenges you've encountered. It's important to us that our customers feel valued and supported throughout their entire experience, both in sales and service. We’d like to address your concerns directly and make things right. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience so we can discuss this further and work toward a resolution.

September 30, 2024

We went in for a diagnostic test and were told that the problem with the check engine light was because it needed an oil change. We paid for both and pick up the car. At the time of pick up there was no ch More

by Trasae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Mccracken
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Oct 02, 2024 -

Reliable Nissan responded

We understand how frustrating it can be when an issue like this isn't fully resolved, and we’d like the opportunity to make things right. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com, so we can take a closer look at your vehicle and ensure the problem is properly diagnosed and addressed.

September 30, 2024

They were very nice and very helpful, excellent employees and over all just great experience More

by ANGELINAGALVAN1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Munoz
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Oct 02, 2024 -

Reliable Nissan responded

We’re thrilled to hear you had such a positive experience with our team. Your kind words about our employees mean a lot to us. We look forward to seeing you again soon!

September 30, 2024

Reynolds and Reece did an excellent job in helping me get a new Nissan Thanks Guys! More

by 1braveniner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez, Reece Robinson
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Oct 02, 2024 -

Reliable Nissan responded

We're thrilled to hear that Reynolds and Reece provided you with excellent service while getting your new Nissan. Enjoy your ride, and we appreciate your support!

September 29, 2024

Great car buying experience at Reliable! The staff were top notch, especially Gabriel. Would recommend! More

by Joshua Gratton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Cesar Chavez
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Oct 02, 2024 -

Reliable Nissan responded

Thanks, Joshua! We're thrilled to hear you had a fantastic experience with us and that Gabriel made a positive impression. Your recommendation means a lot to our team. Enjoy your new car!

September 29, 2024

Really Appreciate the type of service we received. Abdul, Aidan, Cesar, and Paul are such valuable assets to the company! More

by ilaisandoval00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez, Aidan Woods
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Oct 02, 2024 -

Reliable Nissan responded

We're thrilled to hear that Abdul, Aidan, Cesar, and Paul made such a positive impact. Our team is dedicated to providing excellent service, and it's great to know their efforts are appreciated. We look forward to serving you again!

September 29, 2024

When I went to go get my license plate I seen my sales men behind employees door with windows I called him to ask where I can get my plate an I just seen him rejected my phone call he didn't look busy I f More

by Kamryn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reece Robinson
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Oct 07, 2024 -

Reliable Nissan responded

Thank you for bringing this situation to our attention. We sincerely apologize for your experience and the lack of communication you encountered while trying to get your license plate. This is not the level of service we strive to provide to our customers. To help us resolve this issue and improve your experience, please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com. He will be more than happy to assist you and ensure your concerns are addressed. Thank you for your feedback, and we hope to hear from you soon.

September 29, 2024

The shop guys were fantastic, got me in and out, on time for my appointment with great service. More

by TOM BEARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Janay Zamora, Josh Mccracken
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Oct 01, 2024 -

Reliable Nissan responded

Thanks, Tom! We're thrilled to hear you had a great experience with our team. Timely service and fantastic support are what we strive for. We look forward to seeing you again soon!

September 29, 2024

RAYMOND WAS AESOME DOING EVERYTHING HE COULD TO GET ME INTO TO SOMETHING THAT WAS RELIABLE More

by LORRAINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reece Robinson
Report | Print
Oct 02, 2024 -

Reliable Nissan responded

Thanks for the fantastic review, Lorraine! We're thrilled to hear that Raymond provided you with excellent service and helped you find a reliable option. We appreciate your support and look forward to assisting you again in the future!

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