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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,812 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,812 reviews

September 01, 2024

Service person(Josh) was quite friendly. He was very easy to talk with and was very knowledgeable. More

by NSUGRAD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your review! We’re glad to hear that Josh provided you with friendly and knowledgeable service. We’ll be sure to pass along your kind words to him. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again!

September 01, 2024

I am so incredibly satisfied with the work that was done! The gentleman- Josh- that worked on my car was so thorough! There was so much that needed to be fixed and so many unexpected setbacks but Josh and th More

by j.k.mommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in the service department
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Josh and the team went above and beyond to ensure your car was safe and thoroughly serviced. Your satisfaction means a lot to us, and we’re grateful for your willingness to share your positive experience. If you need any further assistance or have any more questions, feel free to reach out. We look forward to serving you and your family again in the future!

September 01, 2024

Mis preguntas fueron contestadas claramente y perfectamente muy buen servicio me gusta asistir a esta localidad More

by Balti41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Roybal
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Sep 09, 2024 -

Reliable Nissan responded

¡Gracias por tus amables palabras! Nos complace saber que respondimos tus preguntas con claridad y que tuviste una experiencia positiva con nosotros. Es genial saber que disfrutas de venir a nuestras instalaciones. Si tienes más preguntas o necesitas más ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Esperamos verte de nuevo!

September 01, 2024

Good staff and excellent service in given time at Rio rancho location. Would recommend this location. More

by Patelchirag11277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're glad to hear you had a great experience with our staff and service. Your recommendation means a lot to us. If you need any further assistance or have more questions, don't hesitate to reach out. We look forward to serving you again!

Sep 09, 2024 -

Patelchirag11277 responded

Excellent service

September 01, 2024

Great amazing fast my experience was rough at the beginning as they didn’t answer but luckily to Gabe Moya he got everything situated out for me. More

by IYEANVARELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Moya, Steve Vigil
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that Gabe was able to resolve the issues and ensure a smooth experience for you. We apologize for the initial rough start and appreciate your patience. If you need any further assistance or have additional questions, please feel free to reach out. We look forward to serving you again!

September 01, 2024

Salesman very polite and understanding about your needs for a new car and showed you many good choices and answered your questions and explained financial benefits. More

by Dolores Hazard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our salesperson was polite, attentive to your needs, and took the time to show you great options while answering your questions. It's also great to know that the financial benefits were clearly explained. We're happy we could assist you in finding the right car, and we look forward to serving you again in the future!

September 01, 2024

Went in for noisy brakes. $635 later & problem still happening(replaced brakes, rotors & flushed brake lines)! Called back & going back 9/3/24. Obviously work completed not t More

by ronmar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza, Steve Vigil
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Sep 11, 2024 -

Reliable Nissan responded

We're sorry to hear about the ongoing issues with your brakes and understand your frustration with having to return and reschedule appointments. We want to make sure we address this matter properly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com. He will work with you to resolve this issue. We appreciate your patience and look forward to making things right.

September 01, 2024

They need to work and have better communication with customer, on the process and the next step. More

by Cecilia570011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback and for the 5-star rating! We’re glad you had a positive experience overall. We understand the importance of clear communication throughout the process and are committed to improving in that area. If you have any specific concerns or need further clarification, please feel free to reach out. We appreciate your input and look forward to serving you even better in the future!

September 01, 2024

The oil change was great and did not take so long. It was a great More

by elesarlley10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that your oil change was completed efficiently and met your expectations. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

September 01, 2024

It was such a great and smooth experience! Everything went really good! Thank you so much! More

by falanduran_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was smooth and that everything went really well. Your satisfaction is our priority, and we're glad we could meet your expectations. If you need anything else, don’t hesitate to reach out. Thanks again for your support!

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