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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,952 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,952 reviews

October 03, 2024

Very nice people Nissan has working for you. Customer oriented and very caring and friendly. More

by asanch84@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Oct 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our team. Our staff is dedicated to providing caring and friendly service, and it’s wonderful to know that their efforts have made a difference for you. We appreciate your feedback and look forward to welcoming you back for any future needs. If there’s anything else we can assist you with, please don’t hesitate to reach out!

October 03, 2024

You always do an amazing job, I just wish the service, when you make an appointment, was faster. More

by Hicuptruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Mccracken
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Oct 08, 2024 -

Reliable Nissan responded

Thank you for your kind words and for trusting us with your vehicle! We’re glad to hear that you’re consistently satisfied with the quality of our service. However, we understand your concern about the wait time, even with an appointment, and we sincerely apologize for any inconvenience this may have caused. We’re always looking for ways to improve efficiency while maintaining the high level of care you expect. If you have any further suggestions or concerns, please feel free to reach out. We truly appreciate your feedback and look forward to serving you again!

October 03, 2024

They told me I needed a gas cap and MFA. Gas cap was new and had it test at an emission shop and the MAF was not the issue it was throttle body. To top it off when I got back home they left More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Josh Mccracken
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Oct 07, 2024 -

Reliable Nissan responded

We sincerely apologize for the experience you had during your visit. It’s concerning to hear about the oversight and the incorrect diagnosis. We appreciate your feedback, as it helps us improve our services. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com, so he can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention, and we hope to regain your trust.

October 02, 2024

Oscar & the whole team were great, got us a good deal with affordable payments with a vehicle we love! More

by KYZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Munoz
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Oct 03, 2024 -

Reliable Nissan responded

Thanks for your awesome review! We're thrilled to hear Oscar and the team helped you find the perfect vehicle at a great price. Enjoy your new ride, and we appreciate your support!

October 02, 2024

Everybody work well with me and everybody willing to work with you and go out there ways More

by 1kylesmith.133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos , Janay Zamora
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Oct 03, 2024 -

Reliable Nissan responded

Thanks for the fantastic review, Kyle! We're thrilled to hear that our team was so supportive and collaborative. Your positive experience means a lot to us, and we look forward to continuing to work together!

October 02, 2024

I was recently in. Wreck and needed to purchase a truck to get to work. Kim Gutierrez was extremely empathetic and personable and went out of her way to find me what I More

by jshark82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Reliable Nissan responded

We’re thrilled to hear that Kim provided you with such great service. Your satisfaction means a lot to us, and we’re always here to help when you need it again. Enjoy your new truck and safe travels!

October 01, 2024

The sales woman was good to me. The finance department on the other hand could oversee their clients information correctly and not give their clients any false information or hope. More

by DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer Lujan
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Oct 03, 2024 -

Reliable Nissan responded

We're pleased to hear that your sales interaction went well, but we're concerned about the issues you mentioned with our finance department. Ensuring clear and accurate communication is important to us, and we want to address any misunderstandings promptly. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com at your earliest convenience so we can further discuss and resolve this matter.

October 01, 2024

Great service very help full and friendly they made buying a car quick and easy More

by perez4life1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Perez, Phu Nguyen
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Oct 02, 2024 -

Reliable Nissan responded

We’re thrilled to hear you had a great experience with our team. Making the car-buying process quick and easy is what we strive for. Enjoy your new ride, and we look forward to seeing you again!

October 01, 2024

Reliable Nissan has lived up to its name. They have consistently gone out of their way to help me Get into a car that I want at a reasonable price, and financing that I am happy with. I world More

by TLUJAN333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Cooper
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Oct 02, 2024 -

Reliable Nissan responded

We’re thrilled to hear about your positive experience! It’s our goal to provide excellent service and help our customers find the perfect car at a great price. Thank you for your recommendation; it means a lot to us!

October 01, 2024

Gabe and the finance person helped us out a lot! I am grateful to have a sales person like Gabe help me out! I went in thinking I want able to leave with a brand new car but Gabe made my dream come More

by NESSATERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Gabe and the finance team made your car-buying experience a dream come true. Your recommendation means the world to us! We look forward to serving you again in the future. Enjoy your new ride! 🚗✨

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