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Reliable Nissan - Service Center

Albuquerque, NM

4.1
920 Reviews

920 Reviews of Reliable Nissan - Service Center

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January 31, 2025

Service was good, although it was a long wait. Bit it's worth it. Everyone was nice and helpful. Experience was good. More

by margaretya954snowball
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul, and Jesse
Feb 04, 2025 -

Reliable Nissan responded

Thanks for the feedback! We're glad to hear you enjoyed the service and found our team helpful. We appreciate your patience during the wait and are continuously working to improve. Your experience matters to us!

January 31, 2025

Service representative was not very helpful didn’t know what he was talking about and was rude with responses More

by Neverbuyingavehiclehereagain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bateman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
Feb 04, 2025 -

Reliable Nissan responded

Providing knowledgeable and courteous assistance is extremely important to us, and it is disappointing to learn that we did not meet your expectations. If you would be willing to share more details, please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

January 31, 2025

Christopher was a great and helpful sales person. Also live my car. Thank you very much. More

by ccaraveo1986
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher lee
Feb 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Christopher! We're thrilled to hear you had a great experience with our team and love your new car. Enjoy the ride, and we appreciate your support!

January 31, 2025

I trust Ramon and his crew of trained mechanics for all of my repair needs. They have always done proficient, professional repairs on my Maxima. Try them--you won't regret it. More

by Strawboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Feb 04, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you trust Ramon and the team with your Maxima. Providing professional and proficient service is our top priority. We appreciate your recommendation and look forward to continuing to meet your repair needs!

January 31, 2025

I will say this every review Reliable is absolutely way better then Melloy hand down More

by Alexandra Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Feb 03, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Alexandra! We're thrilled to hear you think Reliable stands out. Your support means a lot to us, and we’re committed to keeping that high standard. Looking forward to serving you again!

January 27, 2025

The service was completed just about on time and was the price that was quoted. More

by purpmcrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Reliable Nissan responded

Thank you for sharing your experience! We're glad to hear that your service was completed on time and that the price matched the quote. We appreciate your feedback and look forward to assisting you again in the future!

January 27, 2025

My car was promptly serviced. Greg was very kind, attentive and kept me updated throughout the entire process. More

by aflucero2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hesslegrave
Jan 28, 2025 -

Reliable Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Greg provided you with prompt and attentive service. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to serving you again!

January 27, 2025

Reliable Nissan is always so quick with maintenance. I would recommend them to friends. Thank you. More

by AMBER.B133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Reliable Nissan responded

Thank you for the wonderful review! We're so glad to hear that you’ve had quick and reliable service with us. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

January 27, 2025

The staff and experience I received at Reliable Nissan is exceptional and unlike any other Nissan Dealership in Albuquerque being there is only one other and I will only take my car to Reliable Nissan I ONLY More

by KYLE MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Ruiz
Jan 28, 2025 -

Reliable Nissan responded

Thanks for the fantastic review, Kyle! We're thrilled to hear about your exceptional experience with our team at Reliable Nissan. We appreciate your trust in us and look forward to continuing to provide top-notch service for your car. Your satisfaction means the world to us!

January 27, 2025

I was quoted a price over the phone that was not honored at the dealership. Still a great value but didn’t appreciate being lied to especially after bringing it to the service managers attention. More

by Isaiah M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Counter people were fine, not really in their control.
Jan 28, 2025 -

Reliable Nissan responded

We understand how frustrating it must have been to be quoted a price over the phone, only to have it differ at the dealership. While we're glad to hear that you still felt you received a great value, we take your concerns seriously, and it's important to us that every customer has a clear and accurate understanding of pricing. We would love to address this further and ensure everything is aligned. Please feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

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