Riata Ford

My oil change was done in a timely manner. But when I wanted a less than 5 min. check of my car concerning a recall, I was told it could not be done. I live an hour from the dealership. I w But when I wanted a less than 5 min. check of my car concerning a recall, I was told it could not be done. I live an hour from the dealership. I was shuffled between service and fast lane. I felt as though I was treated as very un-valued and no one cared how far I drove or how inconvenienced it would be for me to come back again. Something that took such a small amount of time should have been dealt with for a customer who bought the car at this dealership and has all my service done at this dealership. I will not be returning. More

I have bought every car for the last 10 years from Riata Ford, no matter where I live. I moved out of the Austin/Manor area and I don't regret driving 70 miles to return to this dealership. They always take Ford, no matter where I live. I moved out of the Austin/Manor area and I don't regret driving 70 miles to return to this dealership. They always take care of me and help me find a better car than the original one I inquired about (yes, they're salespeople and they always get me driving in a better car, but I LOVE it). I called ahead to schedule my test drive. I was interested in an SUV that looked elegant and spacious within my price range. When I arrived onsite, Kevin didn't hesitate to show me something even better, but still within the same class as the vehicle that I was interested in. He showed me an SUV with bells and whistles that I didn't know existed that had everything I wanted and more for only $1,000 more. I was sold the second I sat in the SUV. The newer, better vehicle was reduced by several thousand dollars below market value because of a special. I just test-drove the other one just to see if it would wow me as much as the Hyundai, Tuscon did. Nope. My sales associate Will helped me get everything signed and I drove out of the lot happy and in love. More

Best car buying experience ever. Ask for Josh Esparza in sales. Knowledgeable and helpful at every step of the process. Best dealership we've dealt with. Ask for Josh Esparza in sales. Knowledgeable and helpful at every step of the process. Best dealership we've dealt with. More

Great buying experience at Riata. I worked with Michael Jackson and Cameron Herrera and they were both great and easy to work with. Jeff Ledesma in finance was also great to work with I worked with Michael Jackson and Cameron Herrera and they were both great and easy to work with. Jeff Ledesma in finance was also great to work with More

I am re-establishing my credit, and the staff at Riata Ford worked graciously to secure financing for my new vehicle. I appreciate the caring and professional customer service provided by Rev woods, Mich Ford worked graciously to secure financing for my new vehicle. I appreciate the caring and professional customer service provided by Rev woods, Michael Jackson, and Jeff Ledesma. More

AJAY MALANI AND RYAN FISHER ARE EXTREMELY HELPFUL AND MADE THE EXPERIENCE ABSOLUTLEY APPRECIATED THANKS MADE THE EXPERIENCE ABSOLUTLEY APPRECIATED THANKS More

More expensive than I thought it should be. Service time and people excellant. I will return Service time and people excellant. I will return More

Great service. Friendly and on time. Did the job and have good explanation when done Friendly and on time. Did the job and have good explanation when done More