Riata Ford

Professional, courteous staff from the moment you walk in the door. Many thanks to Michael Jackson for all your hard work and dedication! the door. Many thanks to Michael Jackson for all your hard work and dedication! More

I want this to be as accurate as possible so let's start at the beginning. I created a reservation for my Bronco through Ford website like so many others and got an email to wait for the dealership to reach at the beginning. I created a reservation for my Bronco through Ford website like so many others and got an email to wait for the dealership to reach out to me. I waited a month without hearing anything so one weekend I drove down to the dealership and talked to Kevin Wood. He said he would have Jason who at the time was their order guy reach out to me. Which I have to say crushed me because he never called my order never got placed. It wasn't until Jeff return my call and made everything right. He helped create and place my order making my reservation a reality which at the time made me like a child getting a Christmas present with all the butterflies and excitement. He was there for all my questions and helped with making the alterations as I was trying to get my perfect Bronco Badlands. He was kind reassuring and patient. As time progressed and my order was still delayed, I ended up making one final change at this time Jeff got a promotion and that is when I met Josh who took over for the ordering/change of vehicles. Josh was also great just like Jeff, he made the final change to my order which by luck it kicked it up in being issued a Vin# and in line to be built. Which shocked me and gave me all the emotions. This was my first new vehicle and the biggest purchase/investment I have ever made. I can honestly as of right now I don't regret it. Once got the email that my Badland was shipping I called the dealership and asked about the time frame of when my vehicle would be delivered once that time frame came I waited for a call that didn't come part of that was they forgot to update my phone number as I asked, but I ended calling them and sure enough, it was there. This is when I met Cameron he help with finalizing the sale and got me with Ryan to get the paperwork I needed for my bank to make my purchase final. Both Camron and Ryan were great too, Nice to deal with and both answered my additional questions and concerns. Overall my experience was good once they got the right team in place. If and when I am ready to make another purchase I will come back to Riata Ford, but for now I plan to keep my badlands for a long time. Thank you to everyone that I worked with it was a pleasure. More

Made the process easy and was able to save me time by delivering my vehicle and driving my trade in away. delivering my vehicle and driving my trade in away. More

Very communicative staff. Enjoyed working with them. Edgar Cruz was prompt and professional. I live about an hour away and did most of the process online, saving me time in th Enjoyed working with them. Edgar Cruz was prompt and professional. I live about an hour away and did most of the process online, saving me time in the process. Very much appreciated. More

He is lovely and caring one,he did each and everything for me and I got a good car that am enjoying now! for me and I got a good car that am enjoying now! More

The hole sales staff was one of the best places I’ve have ever experienced buying a vehicle ever experienced buying a vehicle More

Dropped off wife's car for oil change. While that happens they find other stuff and give me the option to do fix stuff Wohderfull While that happens they find other stuff and give me the option to do fix stuff Wohderfull More