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Riata Ford
Manor, TX
1,648 Reviews
Ford Austin Dealer - Riata Ford
Austin Ford Dealer - Manor Ford Dealer - Hutto Ford Dealer - Georgetown Ford Dealer - Bastrop Ford Dealer - Round Rock Ford Dealer
How to Find Riata Ford
Riata Ford is located at 10501 US Highway 290 East in Manor, TX 78653.
If you're starting around the Georgetown area, get on the I-35 South then exit at State Route 734/Parmer Ln/Yager Ln. Turn left on Farm to Market 734 East/East Parmer Lane. Turn left again at US-290 East, drive about 1.5 miles down, and you will see Riata Ford shortly!
If you are coming from the Austin area, take the I-35 North/US-290 East and exit onto US-290 East toward Houston. You will soon arrive at Riata Ford, in about ten miles! For those coming from the city of Round Rock, travel south by hopping on the Interstate-35 S. Get off at exit 245 and move onto US-290 E in Manor. As you go along US-290 E you will soon find our location at your right!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,648 reviews
October 06, 2022
My last visit was terrible. The service advisor I had JD, did not call me back the entire day to let me know what was going on with my vehicle. Instead of being able to get a ri The service advisor I had JD, did not call me back the entire day to let me know what was going on with my vehicle. Instead of being able to get a ride I had to pay for a lyft and wait at work for an hour for it to arrive to finally get to Riata Due to the fact that no one called me back on the status of my car all day. Prior to that experience, I was disconnected twice when trying to schedule this appointment sent to mobile service that couldn’t even do the recall that I attempted to explain to the lady who sent me to Mobile anyway, and was on hold, that I actually took a screenshot of, for almost 30 minutes. Trying to schedule this appointment. One of the big issues I took it in for, found out once I finally got there they get my car they didn’t even complete it. And my work schedule is very limited on when I can get my car in. The next day because I complained when I picked up my car, I receive a call from I’m assuming it’s the new service manager? He acted like he didn’t know what was going on on the message I called back, didn’t even know the “call back” number. I called back and left a message with somebody’s number from HR? Now it’s been over a week and a half and no one there has given me a call back. More
by HUFFMKA2
Verified CustomerEmployees Worked With
Other Employees :
Service Manager? Some new guy? Who left me the message never returned my call., Chris Amaya
October 05, 2022
Everyone was friendly and helpful. I did get the car I really wanted. Service department has always been great in the past. I did get the car I really wanted. Service department has always been great in the past. More
by NORMA.DUNN
October 05, 2022
I brought in my truck to be serviced which was done promptly and everyone was helpful and generally knowledgeable. I was somewhat disappointed the service dept. could not look at or quote me for a nee promptly and everyone was helpful and generally knowledgeable. I was somewhat disappointed the service dept. could not look at or quote me for a needed part - they said only parts could do that. :( It was also disappointing to hear they were discontinuing the perks program for oil changes after buying my truck from Riata. Looks like I'll be going to my local mechanic now since Riata is over 20 miles away. Take care Riata - it's been nice and sorry to see you go. Also no need for the sanitizing questions in the survey as it is N/A now. More
by NATHAN49
October 04, 2022
I wasn’t pleased with my experience at all. I appreciate the Manager getting the deal done. But the vehicles interior and exterior was damaged and I had to take the SUV to a different service d I appreciate the Manager getting the deal done. But the vehicles interior and exterior was damaged and I had to take the SUV to a different service department to have the issue fixed. More
by TERRYWILLIAMS
October 04, 2022
The team at Riata Ford (Joshua Esparza - Sales, Kevin Wood - GM) were outstanding. From placing and confirming the order for my 2022 Ford Bronco, to delivery and follow-up care, I could not have asked fo Wood - GM) were outstanding. From placing and confirming the order for my 2022 Ford Bronco, to delivery and follow-up care, I could not have asked for a more professional, accommodating, or honest experience. My transaction at Riata Ford was zero-pressure, and they worked with me to beat my expectations for my trade in offer, while honoring MSRP on the Bronco I purchased. Jeff in Finance was great, and unlike many other dealers I've bought from, did not attempt to use doomsday scenarios to frighten me into purchasing additional plans I didn't need. I'd like to extend special thanks to Joshua Esparza, the salesman who helped me to place my order, and kept in contact throughout the entire journey. Even though he must have been under incredible strain with the sheer number of Bronco and Maverick orders his dealership handles, he was nothing but calm, kind, and responsive about what he knew, what couldn't be known, and setting my expectations realistically as far as delivery. Luckily, my order arrived earlier than either of us anticipated, and he and his team examined my Bronco upon delivery. There was some transport damage to the driver side mirror and the electronics within, which he replaced within 3 days. Since I completed the purchase after sundown, I didn't see some paint chips until the following day, which he and Kevin agreed to have fixed - no problem, no fuss. The day I arrived to pick up my new Bronco, I came prepared with financing from a credit union, as well as a cashier's check for the down payment. Kevin beat my credit union's interest rate, which was already quite low (825+ credit scores across the board), and made Ford Credit the most attractive option financially. All three of the team who helped me out with my purchase stayed late to ensure the transaction wrapped up smoothly, that I got to know my new vehicle, and was happy as could be driving off that lot. Really, thank you so much for a terrific experience, and for being genuine, honest, and hospitable! More
by Buck6G
October 01, 2022
Very clean and professional on their service. Brought my 2002 Lincoln Continental with an issue that took a year to fix outside of Riata Ford and they fixed it in a matter of hours. Brought my 2002 Lincoln Continental with an issue that took a year to fix outside of Riata Ford and they fixed it in a matter of hours. More
by DKHOCKADAY
Employees Worked With
Otay Martinez was my service adviser. Good Job!
September 29, 2022
The staff was very knowledgeable and proficient at processing my application to purchase my truck. processing my application to purchase my truck. More
by JM5209
September 29, 2022
Ajay was a pro. Been buying cars from Riata for 20 years. Alwqys a good deal and great service ! Been buying cars from Riata for 20 years. Alwqys a good deal and great service ! More
by dbull1
Employees Worked With
September 29, 2022
Riata Ford is the Best at Ford Sales and Service in Austin. Always fast, friendly, efficient and courteous service. Willing to answer questions and informative. We will always return to purchase and se Austin. Always fast, friendly, efficient and courteous service. Willing to answer questions and informative. We will always return to purchase and service our vehicles at Riata! More
by SSULLY329
