
Riata Ford
Manor, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The mobile service was pretty cool and everyone I dealt with was pleasant. There were a few issues however they were quickly and professionally resolved. with was pleasant. There were a few issues however they were quickly and professionally resolved. More
FORD provided face Shields for us during the pandemics worst phase. They are continuing to keep us safe by providing safe vehicles. Thank you. worst phase. They are continuing to keep us safe by providing safe vehicles. Thank you. More
Awesome customer service all the time can’t complain I don’t have any issues or anything bad to say about my experience don’t have any issues or anything bad to say about my experience More
Straight forward and fair. Had a great selection and everything was super smooth. Loved they didn't BS around. Had a great selection and everything was super smooth. Loved they didn't BS around. More
When you sign up online tell people it’s a drop off appointment not a service appointment I showed up and there 2-3 day to look at it And nowhere before then was I told that I know plenty or peop appointment not a service appointment I showed up and there 2-3 day to look at it And nowhere before then was I told that I know plenty or people that would have just walked out More
JD is the man! I called in that the check engine icon came on. He said it could be a number of things and I should bring it in to be diagnosed. JD also warned me I called in that the check engine icon came on. He said it could be a number of things and I should bring it in to be diagnosed. JD also warned me that due to the upcoming holidays, the diagnosis may take a few days and that my truck might have to be in the shop over the long weekend. I brought my truck in early Thursday morning and asked if it was diagnosed by Saturday and the truck was drivable, I would like to pick it up and return it when the parts came in. Later that morning, JD called that they diagnosed the truck, needed a part from Houston and I might be able to pick up the truck late Friday or Saturday morning. He also recommended the five-year maintenance that was due. On Friday morning, JD called that the truck was ready, they were able to source the part from the Buda. Tremendous turnaround by the mechanics and JD at Riata. More
Very Satisfied with the service and specially JD the best Service advisor, he always keeps me informed of the conditions of my vehicle, also great support to obtain the approval of the extended warranty, " Service advisor, he always keeps me informed of the conditions of my vehicle, also great support to obtain the approval of the extended warranty, "Good Job" More