Riata Ford

The staff here have shown attention to what my needs were. They made sure I understood all the new electronics on my new vehicle. They show you they care not only about the sale but making sure you are were. They made sure I understood all the new electronics on my new vehicle. They show you they care not only about the sale but making sure you are happy with the process from the showroom to your driveway. An awesome team. More

Went into the Riata Ford in Manor not expecting it to be that quick and easy Colton was the best. The whole process was wonderful. Great customer service Definite two thumbs up that quick and easy Colton was the best. The whole process was wonderful. Great customer service Definite two thumbs up More

Called and made an appointment. Showed up at set time. Told there was no appointment. But they took care of my routine maintenance right away anyway. The porter who drives me home i Showed up at set time. Told there was no appointment. But they took care of my routine maintenance right away anyway. The porter who drives me home is super nice!! Overall great experience. More

Service was performed in timely manner. Personnel were friendly, helpful, and knowledgeable. Will return for future service. Personnel were friendly, helpful, and knowledgeable. Will return for future service. More

Heidi was excellent in her communication and knowing what was expected on the high quality of service one should expect from a dealership. She was prompt in getting the service done and very helpful. was expected on the high quality of service one should expect from a dealership. She was prompt in getting the service done and very helpful. More

The service adviser was professional and courteous while taking care of my vehicle service. She kept me informed of the progress and also informed me on what to look forward to on my next service. I’ve tr taking care of my vehicle service. She kept me informed of the progress and also informed me on what to look forward to on my next service. I’ve tried other dealers but I seem to keep coming back to where a smile and good service goes a long way. I also had a very good information talk with Michael Jackson about the Lightning vehicle. More

My tire was flat and I thought it was punctured. They checked it and it was not punctured. The filled it and they did not charge me for checking it. Great service. They checked it and it was not punctured. The filled it and they did not charge me for checking it. Great service. More

After I had my oil change, they failed to give me any warning about how low my tire tread were or that my tires need attention. Not even whinin the 2 weeks was I needing to replace them because of how ba warning about how low my tire tread were or that my tires need attention. Not even whinin the 2 weeks was I needing to replace them because of how bad they were. I truly belive that when I purchased my car, there(Riata Ford) my tire were swamped out for runned down already damaged tires. Little did I know that for a 30k 2019 Lincoln. I was gonna need new tires sooner than expected 🙄 More

JD was very helpful in getting my car inspected and getting my oil changed. He informed me of what my car will need in the next few months. I’m always greeted with a smile from JD, no matter how busy getting my oil changed. He informed me of what my car will need in the next few months. I’m always greeted with a smile from JD, no matter how busy he is for that day. More

Excellent service and always amazing to their customers. Will always buy my vehicles with y’all Will always buy my vehicles with y’all More