Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Riata Ford - Service Center

Manor, TX

4.6
776 Reviews
Call Service Center (512) 281-3673

776 Reviews of Riata Ford - Service Center

Sort by
August 25, 2023

It was find but if take your car or truck for some day rental would help More

by unbeatablejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRAVIS GUERRERO
Report | Print
Aug 28, 2023 -

Riata Ford responded

Thanks for your business and your review. We use all our reviews as traiing opportunities or a coaching moment. I will send your remarks up the chain to see if that can be addressed. We appreciate your business.

August 24, 2023

It's good dealership,. Good and reliable service. Fast and reliable work. Everything went very smooth & comfortable with no hassle I was very satisfied with my service. More

by juha.t.salminen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
Report | Print
Aug 25, 2023 -

Riata Ford responded

Juha, what a great review for the dealership. Riata uses our reviews to further train our staff, and continue to offer a great service to all our customers. The team works seamlessly with other departments to make the transitions transparent for the customer. Your business is important, and you have lots of choices for a service dealer. Thanks for the kind words, and the stellar rating.

August 22, 2023

It's good dealership, have a good personal, and good attitude for all Thank you!! More

by Ruiz Martinez Bertha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Riata Ford responded

We are glad we keep you running, and look forward to the next opportunity to serve you again. The team works hard to keep appointments on time, keep you informed, and make it right the first time to avoid re-trips. Thanks for your feedback and your business.

August 19, 2023

Great job attentive, courteous with smile well as a storm is over knowledgeable, and kind More

by MSJJ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Riata Ford responded

We appreciate your time and your feedback. John Henry does a great job, and we look forward to your next visit.

August 17, 2023

The service crew at Riata Ford is wonderful. They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I h More

by UVALDERANCHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
Report | Print
Aug 21, 2023 -

Riata Ford responded

We sincerely appreciate your loyalty to the brand and to Riata ford. The team works like a well oiled machine between departments if necessary. Your business and your time are important, and we use your feedback to do a check and balance against our processes. Thanks again.

August 17, 2023

Kept every promise and worked with me to get a deal done. I will definitely make them my number one dealership to buy from. More

by RALPHLWARREN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lindstrom , Edgar Cruz, Mike Jones, Michael Romero
Report | Print
Aug 17, 2023 -

Riata Ford responded

Our goal at Riata Ford is to find the right vehicle for the customer, and to ensure excellent customer service. Henry and Edgar are both well-respected and professional members of our sales organization. Both of them will go the extra mile for your deal, and adapt as needed to ensure your satisfaction. We appreciate your business.

August 17, 2023

The service person I had, Natalie, was extremely knowledgeable and very polite through fixing the recall on my 2021 Escape. I hope all of your service people are as excellent as Natalie is. I appre More

by KIM.MATT1224
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Report | Print
Aug 21, 2023 -

Riata Ford responded

Thanks for your feedback for your recent service visit at Riata Ford. The team is well trained in their field, and can quickly answer questions or address any issues. Thanks for your business.

August 16, 2023

The efficiency of the people on the dealership was incredible, everybody was so helpful on everything. More

by JGARCIA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOE AVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya, Kevin Hopper, Lennis (Delores) Cassanova, Nicolas Hinostroza Paredes, TRAVIS GUERRERO
Report | Print
August 14, 2023

It has been my favorite agency for a long time and I love the service and how fast they work and the first time! More

by MUSTANGTX35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Chris Amaya
Report | Print
Aug 15, 2023 -

Riata Ford responded

Choices when buying a car are endless these days, and your time is important. We work hard to ensure we get you in the right vehicle, the transaction is timely and transparent, and you are receiving the highest in customer service before and after the sale. We are here for any future needs you may have for sales or service.

August 04, 2023

They do a good job with the available staff and mechanics. I keep coming back to them More

by jerguyntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont temmeber
Report | Print
Aug 11, 2023 -

Riata Ford responded

We appreciate your business and your time. Feedback is the life blood of a dealership and we use ours to ensure we are doing the right things for our customers. We appreciate your loyalty to the brand and to Riata Ford.

1
...
29
30
31
...
78