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Riata Ford - Service Center

Manor, TX

4.6
774 Reviews

774 Reviews of Riata Ford - Service Center

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February 08, 2023

AJ was amazing, kept me updated throughout the way on my order. Was able to get it ready to go home quickly as we needed it for work. Finance was great too, not pushy and made me feel at home. Riata Ford wi More

by MITCH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajay Malani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Took my car in for a recall repair. To the best of my knowledge that part was completed. While there I asked to have other things fixed, and nothing was finished, yet, they told me it w More

by DSXRAY2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
January 30, 2023

Excellent service. friendly staff and the person behind the counter I believe his name is Joe excellent member of your team More

by RVALDEZ627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Quick service area
January 29, 2023

My experience was great and quick wasn’t forced to get a more expensive vehicle or something like that I really enjoyed it and my next vehicle purchase will be at Riata Ford More

by MARIONIOMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Riata Ford responded

Thanks for providing us some feedback, and congratulations on your purchase. The team is working to find the vehicle that meets your needs and is in your price range. We like to offer several options, and keep the transaction transparent and timely.

January 16, 2023

This is our second truck we have purchased from Riata and both times are experience have been amazing. Our sales person Michael Jackson always goes over and beyond helping us get our purchased completed. Hi More

by CORITHURTADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Fisher
Jan 17, 2023 -

Riata Ford responded

We appreciate your time to write a review for us related to Riata Ford, and we are very happy to have you as a loyal customer. Your business and time are very important, and we will continue to ensure your remain a customer. We are as close as a phone call for any future sales or service needs you may encounter. Thanks for your business.

January 16, 2023

JD scheduled and had completed repairs as he promised. Ross was very efficient taking us home and picking us up. Riata has a dependable team. More

by sbramblett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross
Jan 17, 2023 -

Riata Ford responded

Your business and your time are valuable, and thanks for sharing your feedback for your service recently at Riata Ford. Jd is among the best in the business and runs a tight shop working hard to get vehicles fixed right the first time. Thanks for the kind words, and your rating.

Jan 17, 2023 -

sbramblett responded

We will definitely use Riata Ford again.

January 14, 2023

Everyone at Riata Ford is friendly and professional. I will always come back to Riata Ford for all of my service and buying needs. More

by RACHELANNMOREHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otay Martinez , Chris Amaya, Heidi Rowling, Kevin Hopper
Jan 16, 2023 -

Riata Ford responded

Rachel, we know you are enjoying the vehicle you recently purchased, and are delighted we will be your service dealer as well. Your business is important, and please reach out for any concerns or issues.

January 13, 2023

Chris has a great balance between professional and friendly. I described the issues I am having and he's going to take care of it, but is waiting for a time to provide a comparable loaner. I'm looki More

by Aquone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
Jan 16, 2023 -

Riata Ford responded

Thanks for your feedback and 5 star rating. Chris is often requested and is very thorough and professional. Thanks for your business, and your time.

January 11, 2023

Great job it was quick and easy and the drop off and picked up was great More

by RICKYAG1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
Jan 11, 2023 -

Riata Ford responded

Thanks for the rating and your business. Our service group is among the best in the state, and works hard for all their customers. Wishing you a super 2023.

January 11, 2023

I love the new express service check in! ! There was a small miscommunication and they fixed it on Riata’s dime. Thank you to all involved. More

by Cittycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff in express service area.
Jan 11, 2023 -

Riata Ford responded

Thanks for taking time to write us a review and provide feedback. The new express check-in was a great addition, and we are glad customers are liking the process. We appreciate your business, and thanks for the rating.

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