Ricart Ford

Awesome experience, great price, even better truck. Thanks. I was able to make a great deal to help us with our need for a vehicle that would tow our new camper. I would recommend this company to any Thanks. I was able to make a great deal to help us with our need for a vehicle that would tow our new camper. I would recommend this company to anyone looking for a new car or truck. Will be back in 5 years for a new mustang convertible. More

It was actually a great experience from the moment we It was actually a great experience from the moment we walked in the door, we were greeted warmly and made comfortable, Chad could not have been bett It was actually a great experience from the moment we walked in the door, we were greeted warmly and made comfortable, Chad could not have been better as a salesman, he let us decide what car we wanted and why we wanted it. We are recommending your company and Chad to our friends. Thanks again for my new Focus and the great time. We drove down from Marion and I had to call Chad 3 times to make sure we were headed in the right direction, and he was great. Sincerely, Frank and Carolyn Armstrong More

Everyone was very helpful and informative about their vehicles and showed me and my husband how to work the high tech equipment inside. I will definitely get my next Ford from Ricart Ford. vehicles and showed me and my husband how to work the high tech equipment inside. I will definitely get my next Ford from Ricart Ford. More

When i walk in the doors at Ricart Ryan was the only person that came to me to see if I needed any help. He was very friendly and helpful and knows alot about the truck I purchased which was helpful to person that came to me to see if I needed any help. He was very friendly and helpful and knows alot about the truck I purchased which was helpful to me. I like to thank Ryan for being there for me with all my worries I had about the F150 I purchased. Ryan is a great salesperson Thanks again Ryan More

I had a great experience. Everything was quick and efficient. Ryan was a pleasure to deal with. In fact my friend proceded to lease a focus four days later as a result of my experience. Sincerely efficient. Ryan was a pleasure to deal with. In fact my friend proceded to lease a focus four days later as a result of my experience. Sincerely, Jeff Hunt More

We had a great experience and would recommend Ricart to our friends and family. Everyone that we worked with was very friendly and tried very hard to give us a fair deal. our friends and family. Everyone that we worked with was very friendly and tried very hard to give us a fair deal. More

Chad was very helpful with finding my first new car. He not only led me to just the car I was looking for, but went out of his way to find the exact color and type when they were not immediately available. not only led me to just the car I was looking for, but went out of his way to find the exact color and type when they were not immediately available. Extremely knowledgeable and will work hard to find exactly what you need within your price range! More

Chad was awesome to work with! He was outside waiting for me and had the vehicle I wanted ready for me to test drive. I was very concerned about safety issues and he went over all the safety features with th me and had the vehicle I wanted ready for me to test drive. I was very concerned about safety issues and he went over all the safety features with the 2012 Ford Escape. Got a great rate even with my prior car having alot of negative equity. The Ford Escape I bought is the 4th vehicle I have bought from Ricart. They have done things for me with financing that no other dealer could do.I am very happy and will continue to do business with Ricart. More

Chad spent a lot of time showing me all the Rangers on the lot. He answered all my questions and did a great job. I will definately come back. the lot. He answered all my questions and did a great job. I will definately come back. More

I had done my homework through the internet first before going to Ricart, so I knew what I wanted before I drove there. After my internet visit, I received an email that contained a vehicle picture/inform going to Ricart, so I knew what I wanted before I drove there. After my internet visit, I received an email that contained a vehicle picture/information of exactly what I was looking for. The color was off, but that was because I had selected "undetermined" when it came to the color choice. I was very happy to see rebates and additional trade-in mark offs that would apply. Once I got to Ricart I was expecting the whole "sales pitch" type of experience. I was relieved when it was the complete opposite. The staff were very personable and friendly. They knew their product when I had specific questions about the vehicle I was interested in. I am also glad it wasn't a "hurry and make a sale so the sales person can get to the next customer" type of experience. Overall, I enjoyed my experience and I feel comfortable in contacting the dealer about questions I may have concerning my purchase. My only concern with my experience is the number of different people I met with during my experience. I believe I talked to 5 different people while I was there. Each had information to share with me. It was hard to keep track of who said what, especially if I have a question about it later. I think it would be beneficial if a customer, like myself, would have one person to deal with the whole time they are there. One sales person who was there for the entire experience. Again, the staff were great and I have no complaints about their friendliness or knowledge. My other concern would be the jumping around to different stations. I like the open concept of stations, but I was taken to 3 or 4 different stations during my experience. If the sales staff were more mobile in what they can do, rather than having to go to a station with a customer. Something along the lines of iPads or tablets that give them access not only in the building, but outside as well. For example, a nice day, rather than coming back to one central building, especially if you are out with a customer and are a good distance away from the central building. Sit inside the vehicle or something like that and complete the information by iPad. Use electronic signature and even work-flow to route the forms to the next person. How nice would it be if a sales person was walking around the lot with a customer, having a conversation. Not a sales pitch, but a conversation and puts down the tailgate of a truck(for example), and starts filling out the information while talking to the customer and then continues to look at vehicles. Narrowing it down to the exact one they want. All while the paper work is being electronically routed. Be able to show the customer accessories for the vehicle on a vehicle already equiped with the accessories. So it isn't just pieces and parts in a central station, but actually get to see the accessories on a vehicle, the vehicle they are wanting to purchase. Just some food for thought.... Again, great experience and I would definately go back. More