Ricart Ford

Hidden charges and dishonesty Watch for hidden charges on your oil changes at Ricart, they are not being honest! They charge 18.20 base for the oil filter that automatically inclu Watch for hidden charges on your oil changes at Ricart, they are not being honest! They charge 18.20 base for the oil filter that automatically includes Drivesure coverage unknowingly to the customer. I researched and found it's a roadside assistance program under a company called Keux. I never asked for this roadside assistance coverage to be added to my service cost. I know this is not a free product, because I checked with other dealers in the area who's charge for oil filter is $7 cheaper than Ricard and they offer Krux separately and openly. When I questioned the service manager on the 42.68 cost of a simple oil filter change, she said that $36.99 was Fords standard cost for an oil change, they don't set charges, its nationwide amount with all dealers. That was a lie, I checked with 2 other dealers, one in Illinois and one in Delaware OH, both quoted 29.95. Basically, the manager there refused to compensate me when I brought this to her attention and she escalated the situation by not being honest with me, or at the least making it right by compensating me for the hidden overcharge, hence frustrating me further. After I left, they called me on my cell, cancelled a future service appointment I had and said I am not welcome back because of my behavior in front of their customers. I guess they did not like getting called out on their BS lies and hidden charges in public. Where I come from (Chicago) we call people and service providers out on their BS. I do not apologize for getting upset and I would like to see them stop doing this to other consumers, it's crap. I bet that $7 profit on every oil change adds up! Honestly, I won't ever go back there, it's not about the $7, it's about the dishonesty. Makes you wonder what other lies they are hiding. Funny thing is, to extend the BS, they gave me a paper after I finally paid the full charge, about the roadside coverage for 6 months and said it's free and included as part of their oil changes, even shows a separate line of 0 charge on my invoice, lol! And lastly, we purchased a 40k vehicle here 7 months months ago, wish I could have gone to Byers in Delaware instead for my purchase, service there is honest and better. More

Awesome experience We recently purchased a used vehicle at ricart ford and had an excellent experience. They were pleasant helpful upfront and honest with us about the w We recently purchased a used vehicle at ricart ford and had an excellent experience. They were pleasant helpful upfront and honest with us about the whole deal. We were never miss led or pressured ! More

Always a great experience! They are respectful of your time and do everything they can to put you in the vehicle you want at the lowest interest rate they can get. The only deal They are respectful of your time and do everything they can to put you in the vehicle you want at the lowest interest rate they can get. The only dealer I've been to in years that is really there for the customer. Second time I've bought a car there and it was well worth the drive. Thank you Troy, Chad, Zach and Ted! More

Best Ford Dealer in Ohio! Ricart is an amazing dealership with the most courteous and professional sales team members! We have had nothing but pleasant experiences with Ricart Ricart is an amazing dealership with the most courteous and professional sales team members! We have had nothing but pleasant experiences with Ricart and would recommend them to everyone!!! More

Not the old dealership Chad and all the employees were very helpful and understood what I expected from them. I have tried to purchase vehicles for over 25 years from Ricart Chad and all the employees were very helpful and understood what I expected from them. I have tried to purchase vehicles for over 25 years from Ricart with nothing but games and crappy sales people. That has apparently changed. I was very pleased with how I was treated and was finally able to purchase a new F350. They made me such a deal I couldn't pass it up even though I hadn't planned on buy a truck until later in the year. Chad will work with you. I can't speak for any other sale people. I was very pleased and will be back in to purchase more trucks for my business. More

Awesome I went from paying 18.5 % intrest to 1.9 because i never thought i would get approved with no credit so thats why i went to a buy here pay here place. I went from paying 18.5 % intrest to 1.9 because i never thought i would get approved with no credit so thats why i went to a buy here pay here place. But i was wrong everyone i was in contact with was amazing and gave a guy like me a chance on a new car when i never thought it be possible i thank everyone who was involved i love my new car and i would go back any day and highly recommend ricart. Thank you guys More