Richard Lucas Subaru

Courteous and helpful Jack. Mitchell was well informed and I brought my first. Subrau and would definetly recommend this dealership to people that want a Subrau , a great car . I had hoped to buy a Outback b I brought my first. Subrau and would definetly recommend this dealership to people that want a Subrau , a great car . I had hoped to buy a Outback but ended up buying a 2018 Forrester which. I had before . The service people are very friendly and helpful in answering all my questions . M. Greaney. RN More

Leasing 2017 Impreza I cannot believe how easy and painless it was to lease a 2017 Impreza. I worked with Mike Provilon and I felt completely at ease. I was treated with r I cannot believe how easy and painless it was to lease a 2017 Impreza. I worked with Mike Provilon and I felt completely at ease. I was treated with respect and he never made me feel pressured. He gave me privacy to think over the financial plan and answered all my endless questions. I cannot speak highly enough of this experience. More

The worst experience ever The sales staffs were not very efficient in handling my requirements and needs. Offered no incentive. No price difference. Just after the money. Did n The sales staffs were not very efficient in handling my requirements and needs. Offered no incentive. No price difference. Just after the money. Did not inquire much for wants and needs for the car.. More

Quick and easy After a horrible experience at Open Road Subaru, I randomly tried another local dealership. Although I arrived at the dealership almost at closing, I After a horrible experience at Open Road Subaru, I randomly tried another local dealership. Although I arrived at the dealership almost at closing, I never felt rushed. The salesman, Mike Provilon was courteous, friendly and very knowledgeable about the Subaru Forrester I was looking to lease. It was one of the quickest and easiest dealer experiences I have ever encountered. Their price was very fair and the whole process was easy and seamless. I drove out of there a very satisfied customer and one who will certainly return. More

Fix the problems with the cars you sell I began to have a problem with the radio in the subarus Outback I purchased firing Richard Lucas in November 2016. In March I purchased a SiriusXM su I began to have a problem with the radio in the subarus Outback I purchased firing Richard Lucas in November 2016. In March I purchased a SiriusXM subscription. I noticed that each time I shut down the car, the radio reverted to no subscription. Worse the navigation which depends on SiriusXM did not work either. After a month on the phone with Sirius, they said the problem was with the Subaru radio. I had to make three trips to richard Lucas Subaru and spent 3 hours per visit to try and fix the problem. The maintenance supervisor Jason, made jokes about the slip shod work they did. More

This was our best car buying experience I was first in contact with Ryan through internet sales, he was extremely helpful in narrowing down a model and giving us a great price estimate on th I was first in contact with Ryan through internet sales, he was extremely helpful in narrowing down a model and giving us a great price estimate on the subaru and package we wanted. The salesmen, Rocco and Eric, were down to earth, no-nonsense, very helpful and knowledgeable. The entire process was painless. we're very happy and will be recommending these guys to friends and family for future cars. More

Ignored completely I came into this dealership today looking to buy a Subaru Impreza. I figured it was a good place to start given it's high customer reviews. However, I I came into this dealership today looking to buy a Subaru Impreza. I figured it was a good place to start given it's high customer reviews. However, I was ignored completely for over an hour by the sales staff. When I asked to be helped (for the second time) I was told that they were busy and would help me when they had a chance, despite there being a group of salespeople in the corner of the dealership ignore myself and the other customers. I guess you can't get bad customer reviews if you don't have any customers at all. Plus the price was marked up over $3000 from what I was quoted in an email. More

Great Car Buying Experience ! Couldn't be happier with our car buying experience yesterday at Lucas Subaru. Our salesman, Joe Ellerman, was very knowledgeable, professional and a Couldn't be happier with our car buying experience yesterday at Lucas Subaru. Our salesman, Joe Ellerman, was very knowledgeable, professional and a pleasure to work with. Sales manager, Greg, also made things great for a smooth transaction. There was no high pressure or typical last minute "add ons" such as "window etching" or special "paint sealants" that many other dealers try to sell to increase their profits. The business/finance manager was thorough and swift helping to expedite our purchase - we were in and out of dealership from test drive to driving off lot in about 2 hours. I highly recommend this dealership and salesman Joe Ellerman -a recent RU grad ! More

The whole staff was amazing! I received wonderful service from all the employees at the dealership and got a great deal on my vehicle! Syed Naqvi was able to assist with finding e I received wonderful service from all the employees at the dealership and got a great deal on my vehicle! Syed Naqvi was able to assist with finding exactly what I was looking for. More

outstanding service mike provoilon excellent job good selection of vehicles, convenient to get to and good ingress and egress. salesman was superb, mike provilon, very knowledgeable, explained things good selection of vehicles, convenient to get to and good ingress and egress. salesman was superb, mike provilon, very knowledgeable, explained things well fair negotiations, sales manager and owner were involved and very helpful to make the transaction fair for everybody. we would go back again. scott brought us in then mike took over. it was a good day. one thing though, the bottled water should be colder. lol More