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Richmond BMW

Richmond, VA

4.7
1,170 Reviews

8710 West Broad Street

Richmond, VA

23294

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Showing 1,170 reviews

February 19, 2024

Richmond BMW handled my trade and purchase professionally and with honesty. They are a pleasure to work with. I highly recommend them. More

by peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bottoms, Lazarus Joyner
February 15, 2024

Knowledgeable, friendly staff. Anna Bull was very helpful in assisting me with the purchase of my vehicle. More

by TL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anneliese Bull
February 15, 2024

The dealership’s service department is thorough and efficient. I was very pleased with the service. More

by bhincher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
February 14, 2024

Excellent dealership but very difficult to get loaner car. Easy to schedule service when needed. More

by stusorkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh feig
February 13, 2024

Bmw Richmond is one of the best dealerships around. I have dealt with Bmw and two other competing brands dealerships, bmw richmond definitely stands out. More

by Zaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fogg
February 10, 2024

We recently received excellent emergency service from the Richmond BMW crew. Was driving from PA to FL when my R back run flat tire on my 21 X5 blew out on 95. It was late afternoon and I called the dealer More

by Chuckhiltunenx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service guys and techs who assisted us
February 10, 2024

I bought my car from Midlothian BMW but Richmond BMW has been nothing but amazing to me and definitely look out for the customer More

by Jenningsm804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sevice Dept
February 10, 2024

I drive over and hour and past another BMW dealership to only use Crown Richmond BMW on West Broad for all service needs on my 2 BMWs. Mike Stevens is the best! In a world of distrust it is nice to have a s More

by Sean H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stevens
February 07, 2024

Great salesman. Made sure I got what I wanted. Was very helpful and knew a lot about bmw’s More

by Mona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bottoms
February 06, 2024

Great dealership experience. Up front pricing, no hidden fees, and prompt, friendly service. Overall, a very efficient buying process. More

by Bill White
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
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