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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,426 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,426 reviews
July 24, 2023
Professional, Honest, ease of doing business. Robert Gonzalez our Sales Rep was extremely helpful and most knowledgeable and patient, I totally recommend Rick Case Acura, they will surely surpris Robert Gonzalez our Sales Rep was extremely helpful and most knowledgeable and patient, I totally recommend Rick Case Acura, they will surely surprise you in all the good ways. More
by Luisa Tanchez
Helpful July 24, 2023
I went there to replace my Acura MDX battery, and they never replaced the battery with a new one. I paid almost 300, instead they charged the old one, they put it back in the car making me think that I go never replaced the battery with a new one. I paid almost 300, instead they charged the old one, they put it back in the car making me think that I got a new car battery. Hour later I checked my car and I found out that I were using my old battery. Very disappointed in my first visit to this dealer. More
by Elieser Arias
Employees Worked With
Juan Rivera
July 22, 2023
Very professional staff, attentive, and very responsive to your needs. They keep you updated during the entire process. Thank you! to your needs. They keep you updated during the entire process. Thank you! More
by Igor
July 21, 2023
Excellent job by sales man Sebastian Diez and manager Vanessa. I will be back for another Acura. Vanessa. I will be back for another Acura. More
by Becerraluis633
July 21, 2023
Amazing dealer every one is attentive, and helpful. They always help me answering any question I may have. They always help me answering any question I may have. More
by balajo5
Employees Worked With
Other Employees :
Noa cohen
July 21, 2023
This is my 2nd time back. My first experience sucked and was worst experience. I gave it a 2nd shot only because the dealership is right by my house. Mack was my advisor, a My first experience sucked and was worst experience. I gave it a 2nd shot only because the dealership is right by my house. Mack was my advisor, and he was friendly and got my car right in. He was knowledgeable about my concerns, Prices suck xxx, but every other dealership. It’s worth get the car fixed right by a certified technician. Will I go back yes!! More
by jfatigate
July 21, 2023
Very long wait time. Was there for maintenance and they were unable to clean the inside of the car after waiting for over 2 hours Was there for maintenance and they were unable to clean the inside of the car after waiting for over 2 hours More
by Cargirl20
Employees Worked With
July 21, 2023
The dealership is clean and organized. The folks are all friendly and helpful. They do what they say. The folks are all friendly and helpful. They do what they say. More
by Scassetta
Employees Worked With
July 21, 2023
Every time I go to rick case acura, juan briceno is always really helpful, and knowledgeable. His customer service is amazing, always with a welcoming smile. always really helpful, and knowledgeable. His customer service is amazing, always with a welcoming smile. More
by balajo5
July 21, 2023
The employees are good and listen to you, but service center lacks for loaner cars. center lacks for loaner cars. More
by dwbishop77
