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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,426 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,426 reviews

July 24, 2023

Professional, Honest, ease of doing business. Robert Gonzalez our Sales Rep was extremely helpful and most knowledgeable and patient, I totally recommend Rick Case Acura, they will surely surpris More

by Luisa Tanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

I went there to replace my Acura MDX battery, and they never replaced the battery with a new one. I paid almost 300, instead they charged the old one, they put it back in the car making me think that I go More

by Elieser Arias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rivera
July 22, 2023

Very professional staff, attentive, and very responsive to your needs. They keep you updated during the entire process. Thank you! More

by Igor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Excellent job by sales man Sebastian Diez and manager Vanessa. I will be back for another Acura. More

by Becerraluis633
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
July 21, 2023

Amazing dealer every one is attentive, and helpful. They always help me answering any question I may have. More

by balajo5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edney Francis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noa cohen
July 21, 2023

This is my 2nd time back. My first experience sucked and was worst experience. I gave it a 2nd shot only because the dealership is right by my house. Mack was my advisor, a More

by jfatigate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy
July 21, 2023

Very long wait time. Was there for maintenance and they were unable to clean the inside of the car after waiting for over 2 hours More

by Cargirl20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The dealership is clean and organized. The folks are all friendly and helpful. They do what they say. More

by Scassetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Every time I go to rick case acura, juan briceno is always really helpful, and knowledgeable. His customer service is amazing, always with a welcoming smile. More

by balajo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The employees are good and listen to you, but service center lacks for loaner cars. More

by dwbishop77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenson
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