Rick Case Honda - Service Center

Usually come here for service so can only speak to that. Don’t cone here to service anything other than an oil change. They have zero value to the meaning of customer service. Came here with a new lease I g Don’t cone here to service anything other than an oil change. They have zero value to the meaning of customer service. Came here with a new lease I got elsewhere and no one even approached me to ask me if I needed help. Finally found a service advisor who told me that only way they can even look at my car is if I leave it overnight. Without even asking me what the problem is. Unacceptable. Definitely won’t be coming back here. More

Review regarding the service department. Advisors always try to sell you something you may not need. Receiving the vehicle took 20 minutes after the appointment time and the process was tedi Advisors always try to sell you something you may not need. Receiving the vehicle took 20 minutes after the appointment time and the process was tedious. More

I go to Rick Case Honda in Davie for the exceptional service from Dwayne Malcolm service from Dwayne Malcolm More

The best dealership hands down! All around everyone is professional and helpful. Would not buy my car anywhere else. All around everyone is professional and helpful. Would not buy my car anywhere else. More

I’m ready make my comments about the dealers terrible because aIm going only for services because aIm going only for services More

bad experience with my car last time I buy the car everything is wrong my everything is wrong my More

Was not happy with service overall , it seems that because you get a free oil change you get less good treatment because you get a free oil change you get less good treatment More

Excellent staff, excellent service, our service man Conmar is alway on point and ready to take care of all our maintenance needs. Conmar is alway on point and ready to take care of all our maintenance needs. More

DON'T COME HERE! I went in today for a recall of a window switch on my crv known to be a fire hazard. Service agent Anderson took care of my appointment. He was poli I went in today for a recall of a window switch on my crv known to be a fire hazard. Service agent Anderson took care of my appointment. He was polite and helpful. I took a video of everything working as it should moments prior to dropping off the car. It clearly showed the window going up and down flawlessly and quietly. When I pickup the car 4 hours later it now makes a strange noise like something banging against the glass whenever the window goes down. They refused to believe that I was telling the truth and tried to blame me and the age of the car for the noise. I then mentioned the video and showed it to them. Even with a time stamped video as proof they refused to take responsibility. Knowing they couldn't pin it on me any more they called the service manager Mark Warshefski. Mark, along with his staff again refused to assume responsibility and said that there was nothing they could do other than sell me a new window regulator and charge me for the labor to fix the issue. The issue that they caused! They spent more time trying to deny fault than it would have taken them to do the right thing and leave it the way they found it. Unbelievable! It is experiences like these that give dealerships a bad name. YOU'VE BEEN WARNED. More

Used this service for 10 years and they have always been excellent. Highly recommend them. Always very professional and never had any issues. excellent. Highly recommend them. Always very professional and never had any issues. More