Rick Case Hyundai Plantation
Fort Lauderdale, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:30 AM - 9:00 PM
Saturday 9:00 PM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Intimidation Tactics We went into Rick Case Hyundai in Plantation to buy a new Tucson. The sales rep we had, J.D. Morales, was extremely friendly. We knew we wanted a Tu We went into Rick Case Hyundai in Plantation to buy a new Tucson. The sales rep we had, J.D. Morales, was extremely friendly. We knew we wanted a Tucson and were willing to buy used. They said a 30% down payment was needed with all used car purchases. Now, I've bought used cars in the past and I've never had to pay 30% down. Then they told us that none of the 2016 Tucsons were available in my price range, BUT they could get me financing for a 2017 SANTA FE. When I obviously wasn't going for that, a 2016 Tucson miraculously appeared within my price range. I was given a paper with a quote that said "VIP Customer" written across the top. When they realized that I was going to keep shopping around, the sales manager (name started with a J) came over and said in a very stern voice, "I'm going to have to take that paper." I said sure, but after I take a picture. He continued, "Well, there's nothing important on that paper. That offer is only good right now. I don't want you coming back and being upset when you don't get that price." He proceeded to rip the paper into pieces in front of me and said, "You think you're going to get a better price anywhere else?" Now, at this point I was so turned off by the intimidation tactic that this man used, that there was no way that I was ever going to give him my money. Instead of this nightmare, I went to Delray Hyundai and had a wonderful experience purchasing my new car. Rick Case was rude, high pressure, and downright disrespectful. More
Very happy Marty was the best salesman. I bought my first car from him 13 years ago and ended up buying my most recent car with him again. He's very professional Marty was the best salesman. I bought my first car from him 13 years ago and ended up buying my most recent car with him again. He's very professional and very patient. Truly one of the best salesman there. He helped me to enroll in Bluelink, explained all of the features in the car, also with making sure everything looked great and new. More
Excellent The sales representative was friendly, extremely helpful, went out of his way to help me enroll in blue link & I found him to be very knowledgable in The sales representative was friendly, extremely helpful, went out of his way to help me enroll in blue link & I found him to be very knowledgable in all matters related to my new car. Invert glad I bought the car from Rick Case. More
Best first time car buyer experience ! The experience I had with the Hyundai staff was truly an easy and memorable one. Being a first time car buyer I felt I was going to be very overwhelme The experience I had with the Hyundai staff was truly an easy and memorable one. Being a first time car buyer I felt I was going to be very overwhelmed and unsure what to expect. However the staff I worked with made the Santa Fe a no brainer. I am so happy with my vehicle and even happier with the staff that provided me my new ride :) ! Thank you all so much for everything More
Exellent Nothing but great reviews love your cars and will always buy them looks good runs great I am proud driving Hyundai and will recommend it to my friend Nothing but great reviews love your cars and will always buy them looks good runs great I am proud driving Hyundai and will recommend it to my friends More
great My time at Rick case was amazing. I love my car. Everyone made the experience very enjoyable. They worked with my every need and made sure that I was My time at Rick case was amazing. I love my car. Everyone made the experience very enjoyable. They worked with my every need and made sure that I was satisfied with everything before I left the dealership. More
Satisfied Customer I loved my experience at Rick Case Hyundai. The sales Person was excellent and the whole team was incredible. My new car is a dream and I love the col I loved my experience at Rick Case Hyundai. The sales Person was excellent and the whole team was incredible. My new car is a dream and I love the color. More
Excellent Experience I am a very happy customer. I will reccomend this to all my friends and family. Thank you for your great service and friendly hospitality. It was such I am a very happy customer. I will reccomend this to all my friends and family. Thank you for your great service and friendly hospitality. It was such a wonderful experience. Thank you thank you!! More
Customer service was excellent It was a pleasure working with the staff at the dealer. Donnie was very patient with us as we pondered over our decision for days. It was a pleasure working with the staff at the dealer. Donnie was very patient with us as we pondered over our decision for days. More
Worst service from Management ever! Mr.Lord is arrogant, unprofessional, and short tempered. My car was damaged in car wash and he refused to fix it. He got upset and stormed off throwin Mr.Lord is arrogant, unprofessional, and short tempered. My car was damaged in car wash and he refused to fix it. He got upset and stormed off throwing his hands up in the air in front of employees and customers. I have been visiting this facility for 12 YEARS and now I have to drive farther to have service because I don't want to go back there. The encounter with him was so unpleasant. I have worked in customer service for 12 YEARS and have been apart of training and management teams and this guy needs a tune up! More