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Rick Case Hyundai Plantation
Fort Lauderdale, FL
2,564 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
In only its first month of operations, the Fort Lauderdale, FL dealership became the largest volume dealer in all of South Florida. Throughout the history of the Rick Case Hyundai dealerships, the Rick Case Automotive Group has always offered customers exclusive benefits such as a unheard of 20 year / 200,000 miles nationwide warranty on all new Hyundai purchases.
In addition to delivering unrivaled service and quality automobiles to all Rick Case customers, the Rick Case Automotive Group also contributes to the community on a philanthropic level. Many children are not fortunate enough to have a bike of their own. Fortunately, the Rick Case Bikes for Kids program, founded in 1982 by Rita and Rick Case of the Rick Case Automotive Group, has been making that dream a reality for needy children going on for 28 years. Rick Case Bikes for Kids makes it easy to get involved and help a child in need. Bikes in good condition are being collected at all Rick Case Automotive Group locations and then donated to a child in need for the holiday season. Rick Case believes your business is only as strong as the community around it, so it is important to support local residents and children, especially in their time of need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:30 AM - 9:00 PM
Saturday 9:00 PM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,564 reviews
December 23, 2010
I had a great experience at Rick Case Hyundai Plantation and I intend to go back in the future. My salesman was Abdel and he was very patient with me because I could not decide on a car. I went from dealers and I intend to go back in the future. My salesman was Abdel and he was very patient with me because I could not decide on a car. I went from dealership to dealership and in the end, the management team at Rick Case Hyundai gave me the best financing and had the best warranty and service. Abdel patiently helped me to decide on a vehicle and since my credit wasn't so great they really worked with me to help me get a new car with a good interest rate. I am more than satisfied with my experience at Rick Case Hyundai-Plantation. I intend to go back in the future and I will tell others to go there as well. More
by Frank20
Employees Worked With
Abdel
Helpful December 21, 2010
I had to take in my car for repairs to my speaker, radio and tires. Ernest was superb and took care of everything I needed and was also able to use a courtesy car so I wasnt late to work :) Each time I hav and tires. Ernest was superb and took care of everything I needed and was also able to use a courtesy car so I wasnt late to work :) Each time I have ever needed anything, the Service department has been great!!! More
by smilaji1
Employees Worked With
Ernest in Service
December 20, 2010
I had been looking for a reputable dealer to buy a new Hyundai Genesis coupe from and visited Rick Case Hyundai in Fort Lauderdale. They were friendly and knowledgeable and assisted me with my purchase of Hyundai Genesis coupe from and visited Rick Case Hyundai in Fort Lauderdale. They were friendly and knowledgeable and assisted me with my purchase of my new car. They worked out a great price then went all the way to Orlando to get me the color I wanted with all of the equipment I asked for. LeRoy and Marty were a treat to deal with. Rick Case has the best people and the best service. Thank You More
by daleam
Employees Worked With
LeRoy Larson, Marty Israel
September 17, 2010
My Daughter and her grandmother bought a 2007 hyundia elantra with 54000 mi from rick case hyundia in plantation. I was out of town at the time for if I was with them I would have not let her by an old h elantra with 54000 mi from rick case hyundia in plantation. I was out of town at the time for if I was with them I would have not let her by an old hyundia for the same price of a new one. However that being said my real problem is with the pressured sale of a $3000 extended warrente witch did not cover a riped CV axle boot 6 weeks later when she took it in for the first promised free oil change witch cost her $35.00. After speeking to the service writer and manager,and then the only salesman who would talk to us because we wern't buying another car the answer I recived was don't know what to tell you. It seems the warrentee does not cover CV axles. So being a mechanic with my own shop in broward county {licenesed through Florida consumer affairs]I removed the axle and had my axle vender replace both boots on the faulty axle. It took me 1 hour labor. and the boots coust $30.00. O and did I mention the salesmen who sold this deal with all his promises no longer works for the dealership what A supprise! Being in the indistry in Florida for over 20 years and knowing a little about math it seems to me that it would be wiser to eat the labor & the $30.00 then to xxxx off a whole family of customers not to mention all their freinds who will definetly hear about this fiasco. More
by nightrider65
Employees Worked With
service manager
