Rick Hendrick Chevrolet Norfolk

My experience was great. Scott Fleegle was very helpful identifying my needs and getting the work scheduled. identifying my needs and getting the work scheduled. More

Josh Fenelus was wonderful. Very communicative during the build process of the vehicle and the finalization of the purchase. Would highly recommend him for other purchases. build process of the vehicle and the finalization of the purchase. Would highly recommend him for other purchases. More

Josh Fenelus was an excellent and knowledgeable client advisor during my sale. He made this a pleasant car buying experience and I would recommend him and Hendrick Chevrolet Norfolk to others. advisor during my sale. He made this a pleasant car buying experience and I would recommend him and Hendrick Chevrolet Norfolk to others. More

I had sales agent shamari smith and she was phenomenal , made this whole tedious process super easy. I’m grateful i had this experience with her made this whole tedious process super easy. I’m grateful i had this experience with her More

Was very knowledgeable in the automotive field as well as the financial section. Friendly and well spoken . Was able to take his time to go through every step and paper with patience knowing it was a last mi the financial section. Friendly and well spoken . Was able to take his time to go through every step and paper with patience knowing it was a last minute stop in by me , the customer. More

Very helpful and friendly. Honest about needed services.Prompt response to questions. services.Prompt response to questions. More

Wesley McCullar and Matthew Finneran went out of their way to make my wife and I totally satisfied with our purchase. I highly recommend this dealership for you next car purchase. Thanks. way to make my wife and I totally satisfied with our purchase. I highly recommend this dealership for you next car purchase. Thanks. More

They changed my oil and took care of my tires like I asked. However I’d expressed concern over my “check engine light” and after discussion decided to just have the light reset. As I was paying I was to asked. However I’d expressed concern over my “check engine light” and after discussion decided to just have the light reset. As I was paying I was told, “there’s absolutely something wrong with your engine, the light is definitely going to come back on, just bring it back when it does.” I feel that should’ve been brought to my attention while my car was still being serviced because then I would’ve asked to do a diagnostic check then. Instead my light came back on 2 hours later and I was told it would be 2 weeks before my car could be seen. The only reason I’m bringing my car back is because I haven’t been able to find a sooner appointment somewhere else. I don’t trust that the technicians will take care of my car or be upfront about what’s wrong with it. I also didn’t appreciate being called a “dumba$$” by the receptionist when I was making the appointment to bring my car back. I was frustrated trying to work around my work schedule and figure out when I could bring my car back in, so I apologize for not being able to give her an immediate answer. I’m hoping this next visit goes better, but I will absolutely not be bringing my car back here again. This is the worst Chevy Service Center I’ve taken my car to. More

courteous and just outstanding service..A+++ all day.the prices on some stuff are reasonable and the location is close to home and work, which is awesome thing prices on some stuff are reasonable and the location is close to home and work, which is awesome thing More

Justin McCormick and Wes were absolutely wonderful! My overall experience here today was AMAZING, thanks!! overall experience here today was AMAZING, thanks!! More