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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

Overview
Reviews
4.5
567 Reviews
Call Dealership (833) 761-3956

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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By Type

Showing 567 reviews

August 24, 2021

courteous and just outstanding service..A+++ all day.the prices on some stuff are reasonable and the location is close to home and work, which is awesome thing More

by bunjjii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott fleagle
Report | Print
Aug 25, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Bunjjii, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
August 21, 2021

Justin McCormick and Wes were absolutely wonderful! My overall experience here today was AMAZING, thanks!! More

by maribelovescott0815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Wes
Report | Print
Aug 25, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Hi there! Thank you for taking the time to let us know how we did! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
August 20, 2021

Josh Fenelus was a very fair and respectful car salesman.. I would recommend him .. Very veteran friendly .. I would give him a million stars.. More

by Kyngdavid30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh fenelus
Report | Print
Aug 24, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Hello Kyngdavid30, we appreciate you taking the time to leave us this feedback! Until the next time we meet, take care!

Helpful
August 13, 2021

I love them they always get things done the right way the 1st time around and Amy made sure my experience was great and had me ready for when I picked my car up the next morning More

by wisetakara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Aug 16, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Hello Wisetakara, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Helpful
August 13, 2021

Very very good 👍I am so happy buy a new car . My kids also very excited because is surprise More

by sultanasharmin625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fenelus
Report | Print
Aug 16, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Hello Sultanasharmin625, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day!

Aug 17, 2021 -

sultanasharmin625 responded

Thank u

Helpful
August 07, 2021

Amy was kind and knowledgeable. She told me what work was being done and communicated through completion. The entire staff was kind and seemed happy. More

by michaelletkemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Aug 18, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Hello Michaelletkemann, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
August 07, 2021

Rick Hendrick has the worst followup Gm,Wesley Mccullar has yet to reply tomycall/email More

by lbg824va
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wesley Mccullar
Report | Print
Aug 18, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Lbg824va, it is disappointing for us to hear that your experience has been anything less than great. We would like the opportunity to address your concerns. Please reach out to our Customer Experience Manager, Paula Moore directly at (757) 266-5804 when you have a chance. Thank you and we look forward to hearing from you.

Helpful
July 24, 2021

Amazing customer service!!! Great attention to my needs and what my worries where. Justin was amazing to work with and would recommend him and the dealership to anyone!! More

by Tee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McCormick
Report | Print
Aug 24, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Hi Tee, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
July 22, 2021

They offer a large selection of vehicles and have a great service department. They were very accommodating when I had to get a recall fixed prior to shipping my vehicle overseas for a military move. More

by Rinaldi.16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janae
Report | Print
Jul 24, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Rinaldi.16, reviews like this give us motivation and help us ensure we provide high-quality care! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

Helpful
July 17, 2021

Great customer service. Was patient with me and get me in the perfect car for me and my family. I will be back and recommending More

by Darryongreen01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Saunders
Report | Print
Jul 19, 2021 -

Rick Hendrick Chevrolet Norfolk responded

Darryongreen01, your satisfaction is our top priority! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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