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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
565 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 565 reviews

October 31, 2020

I took my 2005 Chevy equinox to a Chevy dealer hoping they could if my car wrong. After over $800 still same problem. Returned my car to dealer and they found another problem an another $70, Still did no More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter
Nov 05, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Matt, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to our Service Lane Manager, Justin Bodner at (757) 266-5804 when you can, so we can address this situation directly. Thank you and have a great day.

October 29, 2020

I had a phenomenal experience purchasing a used vehicle from Hendrick Chevrolet! I would definitely recommend them to any family or friends in the market for a vehicle. More

by we3thompsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Waranch
Nov 05, 2020 -

Rick Hendrick Chevrolet Norfolk responded

We3thompsons, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us! Have a great day!

October 29, 2020

OD, our car salesman, thank you for your honesty, dedication and for going above and beyond for selling me my car last week. I’m happy with the car I purchased. You can be sure that if any of my frie More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O. D.
Nov 05, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Charlotte, reviews like this give us motivation and help us ensure we provide high-quality care! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2020

Peter was excellent! He communicated with clarity and intelligence. He followed up to make sure I was completely satisfied. Pleasure doing business with your dealership! More

by Rhae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Froberg
Oct 30, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Rhae, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 15, 2020

Really wonderful service, very fair price. I went there looking for a Camaro and they had so many different options. Other places I went to had very few options and they were not as friendly or professiona More

by Cvanhorn1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Schoolcraft
September 09, 2020

WOULD RATE LOWER IF POSSIBLE, HAD THE WORST EXPERIENCE WHEN I BOUGHT MY TRUCK BRAND NEW THROUGH HERE, AND NOW THAT I TRADED THAT TRUCK I CANT EVEN GET A RESPONSE TO CANCEL THE COVERAGE ON IT. THIS IS BY F More

by dakotapoling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RICKY ANTHONTY
Sep 11, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Dakotapoling, thank you for taking the time to leave us this review. We always want to provide the best customer service and would greatly appreciate the opportunity to talk to you about your recent experience. At a time that works best for you, please contact our Customer Experience Manager, Paula Moore at 757-455-4500. We look forward to hearing from you soon.

September 02, 2020

Bought a car on Saturday 8/29/2020. The salesman Wes Slane explained everything in full to me & stayed with me through the whole procedure. Excellent service from Wes as well as the credit manager, Bill More

by GMAKK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Slane, credit manager & Jay
Sep 03, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Gmakk, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

August 26, 2020

Outstanding service from my advisor, very knowledgeable. He addressed all of my concern and kept my posted on the process throughout the servicing. I will definitely be returning to Hendrick Chevrolet for More

by Godfather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Osborne
Aug 31, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Hello, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk! We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Have a wonderful day!

August 09, 2020

I was with my daughter who purchased a car from this dealership, and I can't say enough about the thoughtful professionalism of the staff and management as well as their enthusiam. The showroom was im More

by pkuszmaul1345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Sellers, Moheeb
August 09, 2020

We have purchased a new Colorado truck and a new Equinox in the last year. Both purchases were positive experiences. The dealership is always very welcoming and the atmosphere is always positive. Great lead More

by Deb
Recommend Dealer
Yes
Employees Worked With
Tyler, Corey, Moheeb, Wes
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