Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

I had one of the best experiences ever in the parts department at Hendrick Cdjr with David Harper. If you are looking for someone who is knowledgeable in Dodge, jeeps or rams he is your guy! As a woman department at Hendrick Cdjr with David Harper. If you are looking for someone who is knowledgeable in Dodge, jeeps or rams he is your guy! As a woman going to a dealer it was nice having someone look out for me and explain my parts warranty and made sure i got the part i needed! More

MONTAE, is the best service representative. His communication is on point. His customer service is on point. He is Awesome! I won’t work with anyone else but MONTAE. His communication is on point. His customer service is on point. He is Awesome! I won’t work with anyone else but MONTAE. More

I'm Absolutely Flabbergasted. I have such a resentment towards dealerships from awful service in the past. Rick Hendrick CDJR has completely changed my opinions of dealerships. I I have such a resentment towards dealerships from awful service in the past. Rick Hendrick CDJR has completely changed my opinions of dealerships. I dealt with Ped Noori in the service lane and he was extremely attentive the entire time he was with me. I brought my charger in for a recall, and mentioned that i was hearing some noise up front when i hit the brakes. Ped had the technician check out the noise and let me know that it was about time to change my brake pads. He got me an extremely reasonable quote, which actually ended up cheaper than the mom and pop down the street charged me to do my rear brakes. The communication during the entire process was top notch, and very detailed. Ped, Thank you for your help and I will definitely be back! Huge xxxxxxto this service department. More

The service team here is absolutely fantastic! Lance really paid attention to my needs and made sure that my vehicle was taken care of from start to finish. I had four tires and an alignment done, Lance really paid attention to my needs and made sure that my vehicle was taken care of from start to finish. I had four tires and an alignment done, and my truck rides so smooth and straight now. They had a really good deal on a car wash as well, so i decided to treat her to a nice wash too! Please, if you have the chance to work with Lance, TAKE IT! He was super responsive and respectful of my time, and kept me updated the whole way. Great Job Rick Hendrick Chrysler! Great job lance! More

Came in for a recall for a 5 min job, always told it will take all day. So I opted to get an oil change done and they trick me over the portal to sign up for a $600 valvoline service package that is entirely take all day. So I opted to get an oil change done and they trick me over the portal to sign up for a $600 valvoline service package that is entirely not needed. They disguised it as the recommended 30k mile service as if that’s the factory recommended service. I called in the insisted it was recommended. tried to cancel this when I realize they did this and they wouldn’t. They barely discounted it after the fact, and 8 hours later at the end of the day, they didn’t even do the recall work!!! I moaned and they finally got someone to knock it out in 5 min… (then why tf did they force me to leave the car there all day.) rick hendrick's business practices are unbelievable and treats customers like we’re idiots. We bought a premium jeep and get treated like we’re dumb scrubs to be tricked. Don’t come here, dishonest service, upsell, practices bestowed upon them by Rick Hendrick. Avoid at all costs.... unless you enjoy being taken for a ride and lied to More

Heather Kratzy our service provider provided excellent service. Very knowledgeable on what repairs was needed for our 2015 Jeep Renegade for our daughter before she left to TN for college. Kept us infor service. Very knowledgeable on what repairs was needed for our 2015 Jeep Renegade for our daughter before she left to TN for college. Kept us informed of the status and was able to give us an estimate. More

Heather Kratky was very helpful and is really good at her job! I always go to her! job! I always go to her! More

Montae did an outstanding job with helping me get my car repaired. He was very helpful and kept me updated throughout the whole process. Great employee who truly cares about his customers. repaired. He was very helpful and kept me updated throughout the whole process. Great employee who truly cares about his customers. More