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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,930 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,930 reviews

August 16, 2023

Service was performed as requested and delivered in time, recommend to all Honda owners. Wi-Fi was good More

by SREENIVASAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Helpful
August 16, 2023

Good service but I wish they would wash my car and they always blame management won’t let them More

by jenjakows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 17, 2023 -

Right Honda responded

Thank you for the feedback, we appreciate your business.

Helpful
August 16, 2023

Parts and accessories were not put back after servicing. Rattle developed in the cabin after AC service. More

by ACservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
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Aug 17, 2023 -

Right Honda responded

Thank you for sharing your recent experience with our dealership. We sincerely apologize for the inconvenience you experienced with your vehicle's parts and accessories following the AC service, as well as the subsequent cabin rattle. Your feedback is important to us, and we deeply regret any oversight on our part.

Helpful
August 16, 2023

We have received competent and prompt service for 6 years. Sales and finance staff were very customer focused More

by KACC7074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Diamond
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Aug 17, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 16, 2023

Received a great service. Service instructor Mr. Allen was awesome and very supportive Received a great service. Service instructor Mr. Allen was awesome and very supportive More

by MANISHBARUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Aug 17, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

Helpful
August 16, 2023

Every employee I worked with was condescending, disrespectful and patronizing with their approach to me, especially Michael More

by MCILRATH.LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Aug 17, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our dealership. We deeply apologize for the behavior and attitude you encountered from our staff, particularly with regards to Michael. Your feedback is important to us, and we regret any negative interactions that left you feeling disrespected and patronized. We understand the significance of providing courteous and respectful customer service, and we sincerely apologize for falling short of your expectations in this regard. Your experience does not reflect the level of professionalism and courtesy we aim to uphold. We take your comments very seriously and will be addressing this matter with our team to ensure that all our customers receive the respectful and attentive service they deserve. Your feedback serves as a valuable reminder for us to continuously improve our customer interactions.

Helpful
August 16, 2023

Waited exactly the time they mentioned. Service was well explained. Great are to wait too. More

by KEYBRDMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kravetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
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Aug 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Helpful
August 16, 2023

Justin who helped me purchase this vehicle and he was exceptional. The finance dept, Carlos was also exceptional More

by LULUCHAMP19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Carlos
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Aug 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Aug 22, 2023 -

LULUCHAMP19 responded

Justin and Carlos were absolutely phenomenal and I appreciate their help, kindness and professionalism. I can't thank them both enough for working so hard to get me into the car of my dreams. My very 1st brand new car

Helpful
August 16, 2023

Excellent work, well cared for throughout the whole process. I needed to get it done quickly and they got me in and out in 3 hours More

by ALANNAJURICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kravetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Report | Print
Aug 17, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 16, 2023

Mike McPherson was is an exceptional customer relations advocate. He answered all my questions about mechanical issues and other concerns promptly. More

by MiloradDDjurich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
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Aug 17, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Helpful
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