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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,930 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,930 reviews

August 10, 2023

Polite service advisor. Nice waiting room. Online appointment feature not working. After two tries, had to call anyway. More

by ST0MME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
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Aug 11, 2023 -

Right Honda responded

Thank you for the feedback, we appreciate your business.

Helpful
August 10, 2023

They are always professional and keep the customer informed on the status of their vehicle. More

by epkenp0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, service advisor.
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Aug 11, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Helpful
August 10, 2023

Once they get the sale, they have poor service when we attempted to come back get questions answered. Very hard to get a hold of anyone. They’re all about the numbers/sales versus customer service. More

by IM.GB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jarrod
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Aug 11, 2023 -

Right Honda responded

We sincerely apologize for the inconvenience you experienced with our service. We take your feedback seriously and are committed to improving our customer service standards. Your concerns have been noted and we will work diligently to address the issues you've raised. At our dealership, we strive to provide excellent customer service before, during, and after the sale. It's disheartening to hear that you encountered difficulties in reaching us and getting your questions answered. We understand the frustration this can cause, and we're committed to ensuring that communication channels are clear and accessible to all our valued customers.

Helpful
August 10, 2023

Always excellent service at Right Honda. Work done on time and competitively priced. Waiting room always clean and neat More

by JLDUERINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
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Aug 11, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 10, 2023

Shawn Hofman was an excellent service advisor. I will ask for him again. The car was finished when promised, and since I was waiting for it, that was extremely helpful. More

by cap.cal67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hofman
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Aug 10, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

Helpful
August 10, 2023

Have been servicing here for 16 years . It's the reason my element is still in the road! It's the reason I bought a Honda civic as well. Bill and Allan are the absolute best! More

by DAVIDSCHAEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service : Bill and Allan
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Aug 11, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

Helpful
August 10, 2023

Too much turnover. Never put my lights on auto. Forgot that I prepaid for oil changes. Service advisor was rude. More

by Cftvf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan in service I believe
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Aug 11, 2023 -

Right Honda responded

We deeply regret the negative experience you had at our dealership and want to extend our sincerest apologies for the inconveniences you faced. Your feedback is invaluable to us, and we take it seriously as we continuously strive to improve our services. We understand the importance of consistency in our team and apologize for any inconvenience caused by turnover. Your comments highlight an area where we need to make improvements, and we will take steps to ensure better stability and training among our staff.

Helpful
August 10, 2023

Dealership was easy to access, clean, friendly, call me in an out fast understand it my needs More

by BRADLEY.TENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trestrail
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Aug 11, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 10, 2023

Kyle took the time to explain my car issues and offer sound suggestions to prioritize the items needing immediate attention. Thanks, Kyle More

by JASONESTEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Aug 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

Helpful
August 10, 2023

Tim Hatcher is always right on point with his fast service. He and staff are very efficient and always look at what I need. More

by turtlelover1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hatcher
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Aug 11, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Helpful
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