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Right Honda - Service Center

Scottsdale, AZ

4.6
1,209 Reviews

1,209 Reviews of Right Honda - Service Center

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September 06, 2023

Was great. In and out same day vs other Honda who took 3 days and still hadn’t gotten vehicle into diagnostics More

by Justin.Ritz1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Sep 06, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

September 06, 2023

Friendly and made the whole process very transparent for me. No complaints here, satisfied customer! More

by BRADEN.MOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 07, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

September 02, 2023

The service is the worst service ever I have seen in my life after my first year usage a brand new Honda Accord 2022. I start to talk with the guy about some issues and he is like you're having a quick ser More

by MINA.FBIBRAHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't see any of them!
Sep 06, 2023 -

Right Honda responded

We sincerely apologize for the inconvenience and dissatisfaction you experienced during your recent visit to our dealership for service on your 2022 Honda Accord. Your feedback is vital to us, and we deeply regret that your experience did not meet your expectations. First and foremost, we apologize for the confusion and miscommunication regarding your service request. It is essential that our service advisors provide clear information about the services being performed on your vehicle, and we acknowledge that this did not happen in your case. We appreciate your patience in this matter and are glad to hear that the tire rotation was completed as requested. We understand that you've had your Honda Accord for almost a year and have concerns about its current condition. It is our goal to ensure that your vehicle is in the best possible condition, and we apologize for any inconvenience caused by the need for additional service. Regarding the need for you to leave your car with us until Monday for further inspection, we understand that this can be inconvenient, especially given the distance you have to travel. We regret that we were unable to provide you with alternative transportation options on this occasion. We will certainly review our procedures to see if there are ways we can better accommodate our customers in similar situations in the future.

August 31, 2023

Easy to schedule, friendly staff, fast and thorough service, honored the new car warranty/ complementary maintenance More

by DANERA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 31, 2023

Service advisor Daniel Estrella is knowledgeable friendly and efficient. He keeps you informed of the progress of the service More

by BDBTEXAS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
Aug 31, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 31, 2023

My service agent was polite and responded to my questions promptly. He called me the moment I could come pick up my vehicle. It was clean and shiny when I got it back. All requested items handled professiona More

by SRWHITE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in the service department
Sep 06, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 30, 2023

Alan McKenna took care of my concerns- usual maintenance and rotate tires. Fuel services for brake, transmission and coolant were required ASAP which were done two days later. More

by Dottykallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
Aug 31, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 30, 2023

Once again the Team and especially my advisor went above and beyond. Will only go to Right Honda from here on out for my Honda car needs. More

by travis.a.mccutchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kravetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it was Steve that was advisor the last two times. Very good at what he does., Vincent Bonifatto
Aug 31, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 30, 2023

Had to have battery replaced and they were very attentive to get it done. Appreciated the job well done. More

by KARYNGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 31, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 29, 2023

Good service and they do not try to up sell anything. Good about recommending services needed. More

by H0LLYLINDEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Aug 30, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.