Rivard Buick GMC

Rivard and Miguel are fantastic. This was the best car buying experience that I can remember. This was the best car buying experience that I can remember. More

My experience with Rivard GMC was outstanding. From the showroom to the selection of vehicles, everything was great. What made my experience even better was my salesman Scott Smith. After purcha From the showroom to the selection of vehicles, everything was great. What made my experience even better was my salesman Scott Smith. After purchasing over 25 vehicles of the last 30 years, Scott Smith, hands down, the best salesman I’ve worked with and will 100% use Scott again for my next vehicle purchase. More

Very attentive and personalized service. We were very happy with all of Nick's efforts on our behalf We were very happy with all of Nick's efforts on our behalf More

Price was exceptional but communication for being an out of state buyer was horrendous after they received my money. Why do I have to keep calling the dealership to get the status of the vehicle instead of of state buyer was horrendous after they received my money. Why do I have to keep calling the dealership to get the status of the vehicle instead of receiving it from the salesman. Found out 3x days after purchasing the vehicle that they didn’t have the wheels/tires. Purchased vehicle on the 5th and it shipped on the 23rd to me. More

Michael was great. everything was wonderful. However, the time it took for the paperwork was a somewhat slow. Overall we were very pleased. everything was wonderful. However, the time it took for the paperwork was a somewhat slow. Overall we were very pleased. More

Wonderful experience. From the moment I parked, to the moment I left with a new car. Very happy to have chosen Rivard for my GMC. Thank you! From the moment I parked, to the moment I left with a new car. Very happy to have chosen Rivard for my GMC. Thank you! More

Easy to work with, no haggling. Will work with again when this new truck needs to be traded out. Will work with again when this new truck needs to be traded out. More

Rivard sells the best trucks at the lowest cost, ok? I’ve had my new GMC Sierra for a month. It’s flawless. My recent sales experience with Jim Kosta was NO HASSLE sales. I’ve had my new GMC Sierra for a month. It’s flawless. My recent sales experience with Jim Kosta was NO HASSLE sales. More

Sales and service are both incompetent. Dishonest, unprofessional, rude. I do-not recommend this dealership to anyone. Dishonest, unprofessional, rude. I do-not recommend this dealership to anyone. More

I had issues with my Sierra HD I got from this dealer since day 1. The truck was dented, and grill was damaged. They did own up to those 2 items while I was there. When I got home with the truck the firs since day 1. The truck was dented, and grill was damaged. They did own up to those 2 items while I was there. When I got home with the truck the first week I noticed fluid drops on my brand new drive way. I thought to myself it was probably the mailman's car, or someone else's but definitely not my brand new truck. I did my first oil change @ 2000 miles like I do with every truck I buy and I noticed a red fluid leak right by the front pump in the transmission. I honestly didn't think much of it and wiped it down thinking it was residual from the assembly line. Today I get back under the truck to monitor the leak and once again it's there after I had wiped it off. I contacted the sales person Joe and he told me to take it in for warranty in my local dealer. My local dealer told me that parts were not in stock and it would take them 10 days to even look at the truck. I called Joe back and guess what? Radio silence. I called the finance manager Danny and Danny told me he would speak to the owner of the dealership and call me back. When he called back he said he would send a new truck down on a flat bed and pick mine up but he would call me back after checking stock. When he called me back he was already saying how he had to work the numbers, which I didn't think much of it. When he called me back, they were trying to sell me another truck, and I would lose out on my $6500 down payment for the current truck that I have that has a leaking transmission. Upon receiving the paperwork, none of the numbers added up. The rebates were not all there, apparently because I refinanced my current truck before the 6 months. Magically I get a call back from Joe(clearly because he was working this deal again to make money) to tell me how much money they have lost on the deal due to the dents, damaged grill. None of this is my fault, neither is the dealerships fault. It is the xxxx quality of these trucks. However, they could have made this a lot easier for me instead of trying to take advantage of the situation to try and make more money off a problem that we both now have. They will tell you that they sell for under invoice and they don't make money which is a lie, they will always make money off the trucks they sell you. They made 5000 from the truck I turned in. Everyone is in business to make money I'm not mad at that, but when I pay 80,000 for a truck I don't want it with a dent, damaged grill or a leaking transmission. They made me feel like they were doing me favor selling me this lemon for 80,000. I feel bad for people that have to work there under these conditions. Please take this review seriously and do yourself a favor and go elsewhere unless you want to be taken advantage of and everyone's hands in your pocket. I now have a ticking time bomb of a transmission under my main tool for work. No parts in stock to fix it, no loaners, no availability for a fix all while everyone screams they did you a favor to sell you a trash can. Please, go elsewhere! More