Rivard Buick GMC

Fast no haggle. Curtis was great. They actually honor the online price. No hidden fees. Curtis is the most honest car salesman I have ever met. Very streamlined business model. Pick th They actually honor the online price. No hidden fees. Curtis is the most honest car salesman I have ever met. Very streamlined business model. Pick the vehicle you want and Curtis will do the rest. Including the finace paperwork and submitting to the banks. We purchased a car for our business and wanted an Infinity for my wife. They didn't have the Infinity we wanted. Instead of trying to talk my wife out of her dream car, Curtis congratulated her when she found a deal elsewhere. I will be returning when I need a new truck or another delivery vehicle. More

Great They are always friendly.prompt. and helps you. They do not push you on extra service that may be needed that is not am emergency They are always friendly.prompt. and helps you. They do not push you on extra service that may be needed that is not am emergency More

Service Was disappointed this time in the length of time it took to do an oil change and tire rotation. (1 hour and 25 minutes). Would understand if I drove Was disappointed this time in the length of time it took to do an oil change and tire rotation. (1 hour and 25 minutes). Would understand if I drove in off the street but I had a scheduled appointment. When I said something to the service rep his response was "I don't know why it took so long" I would have appreciated an "I'm sorry it took so long" This should never happen. I did check yes I would recommend the service center because over all in the 20 some years I have been dealing with James Rivard I never had an issue with service. More

Great Customer Service All the customer representatives in the service department have always been attentive and courteous. It has always been a pleasure to interact with Da All the customer representatives in the service department have always been attentive and courteous. It has always been a pleasure to interact with Dan, Bob and Carlos over the past 8 years, and now Mike. More

Company Transit Everything went well, except for the final day we were told “the deal had to be done that day, no exceptions” We were waiting for our commercial l Everything went well, except for the final day we were told “the deal had to be done that day, no exceptions” We were waiting for our commercial lender to finalize the deal as we had been approved for (2) vehicles, but Ricardo didn’t have the second vehicle that was listed. We gave our credit card to hold the vehicle until the bank finalized, unprofessional to demand a deal timeline when it was clear we were purchasing the vehicle! More

please with all points of service I complete said survey following each scheduled service and found all personnel pleasant and attentive to my concern (s) . With most of my visit they I complete said survey following each scheduled service and found all personnel pleasant and attentive to my concern (s) . With most of my visit they have been time sensitive and they have not fail me yet ... Thank you for this opportunity More

Oil change Went out of my way to bring it to James Rivard because Bob at the service center has always taken care of us in the past when we bring in my wife's Yu Went out of my way to bring it to James Rivard because Bob at the service center has always taken care of us in the past when we bring in my wife's Yukon. I called ahead of time and asked how long it would take for an oil change because I had an afternoon commitment.. The woman on the phone said 60-70 minutes. So I agreed to a 1:30 appointment to bring in my Silverado. Asked the gentleman again when I pulled into service and he said an hour and maybe a few minutes more. 2 hours and 10 minutes later I get my truck back. So as a result, I was late for my next commitment. Extremely frustrated and the guy who checked me in never seemed concerned or to have any sense of urgency. Then driving away, I look up and they did not even put a window service sticker up on the windshield. I really had a poor experience and left doubting that I will return with my truck or my wife's Yukon. I really would expect more out this experience at James Rivard. More

Best experience buying a car The entire process was painless and I felt the sales team was honestly working in my best interest. I would recommend this dealership and specifically The entire process was painless and I felt the sales team was honestly working in my best interest. I would recommend this dealership and specifically Jose Wingo to anyone. More

Awesome They treat you like family.. ultra clean, everybody really nice.. waiting lounge clean and inviting.. service was awesome.. they didn't try to sell me They treat you like family.. ultra clean, everybody really nice.. waiting lounge clean and inviting.. service was awesome.. they didn't try to sell me service I didn't need.. I recommend them highly.. More

EZ service prompt and comfortable Scheduled time for my appointment was Easy. The service technician explained service needed easy. The waiting room is comfortable and easy. I would Scheduled time for my appointment was Easy. The service technician explained service needed easy. The waiting room is comfortable and easy. I would like to recommend Rivard Gmc to everyone! More