Rivard Buick GMC

Set appointment then they didn’t have part. Vehicle has s recall. I set appointment 2 weeks in advance and they were supposed to have thd part. After sitting In the waiting room for over an Vehicle has s recall. I set appointment 2 weeks in advance and they were supposed to have thd part. After sitting In the waiting room for over an hour and s half they said they didn’t have the part. This is the second time on a recall they have set an soookntmdng then didn’t have gf part. I called the GMAIL after leaving anc he said he dould look into it. Nothing heard since. Very disappointing not to mention a waste of leave time which could have been spent with my family. More

Bad scenser I call with concerns of my passenger side blind spot scenser was not working. Called Troy, he got me right in. It was a little over an hour wait ( not I call with concerns of my passenger side blind spot scenser was not working. Called Troy, he got me right in. It was a little over an hour wait ( not bad ) and I wS on my way. Excellent all around service. More

Courteous. Fast. Helpful. They were very courteous, fast in getting my ticket written up for service. I had additional questions about my warranty and he took the time to look They were very courteous, fast in getting my ticket written up for service. I had additional questions about my warranty and he took the time to look up the information on my vehicle. Once my vehicle went in for service, I was out in about an hour. More

Buick Carlos is always very helpful and efficient; he never hesitates to answer my questions about my vehicle and makes sure to communicate throughout the s Carlos is always very helpful and efficient; he never hesitates to answer my questions about my vehicle and makes sure to communicate throughout the service More

Watch out. They don't stick to their word. I've got the emai I spent two days working out an Internet deal with Nate Pribble. After discussing the value with someone else, He told me my trade was worth 18,500 to I spent two days working out an Internet deal with Nate Pribble. After discussing the value with someone else, He told me my trade was worth 18,500 to 19,000. When I tell them I want to come in and do the deal, he hands it off to Jose Wingo. Trade in suddenly becomes 17,500. I've got the emails to prove it. Thanks for wasting my time. More

Excellent Will return for services; coffee good early morning rise; oil changes were free, can’t help but like that!!!!!! My next purchase will be at Ricardo GM Will return for services; coffee good early morning rise; oil changes were free, can’t help but like that!!!!!! My next purchase will be at Ricardo GMC. More

CUSTOMER SERVICE IS SO VERY SPECIAL... THANKS FOR THE TEAM My Experience with your Company has given me a NEW LITE ON WHATS IMPORTANT...KEEP BUSINESS SEPARATE FROM FUN AND GAMES ! ONE MUST TAKE CARE OF SELF.. My Experience with your Company has given me a NEW LITE ON WHATS IMPORTANT...KEEP BUSINESS SEPARATE FROM FUN AND GAMES ! ONE MUST TAKE CARE OF SELF......DOING SO ALLOWS YOU FREEDOM YOU DESERVE AT MY AGE.....GOD HAS BLESSED ME WITH REVARD BUICK.....THANK YOU ! More

2015 Acadia From the moment I called until I walked out the door everyone was friendly and helpful. I'll use Rivard for all my vehicle's needs. From the moment I called until I walked out the door everyone was friendly and helpful. I'll use Rivard for all my vehicle's needs. More

Oil change and tire rotation I easily made an appointment the previous day and was able to get the time I wished. I arrived and was promptly and courteously serviced and service w I easily made an appointment the previous day and was able to get the time I wished. I arrived and was promptly and courteously serviced and service was complete in less than an hour! ! More

Truck repair! Excellent Customer Service..Truck was compleded when promised! Truck was repaired properly Alll Rivard Employees were very attentive to detail in deal Excellent Customer Service..Truck was compleded when promised! Truck was repaired properly Alll Rivard Employees were very attentive to detail in dealing with me! A very pleasant experience!. More