
Rivard Buick GMC
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This dealership was clean, efficient, comfortable and very professional. The staff was quit pleasant and knowledgeable. Chris Snyder was such a good salesmen, I bought two trucks and a car in two days. very professional. The staff was quit pleasant and knowledgeable. Chris Snyder was such a good salesmen, I bought two trucks and a car in two days. More
David was great to work with. I sent him all of my trade information via text before I came in and he was able to follow up with my while he was juggling other customers. Prices a I sent him all of my trade information via text before I came in and he was able to follow up with my while he was juggling other customers. Prices at this dealership are very competitive, I was very happy with my experience! More
Great experience, Alex was a very good salesman. He took care of me for the entire time. Fast and easy from being to end. Would definitely recommend . He took care of me for the entire time. Fast and easy from being to end. Would definitely recommend . More
Would never ever do business here again! The customer service is awful! No one will call you back. No one will follow up. They pass you around the dealership then you end to leaving voicemai The customer service is awful! No one will call you back. No one will follow up. They pass you around the dealership then you end to leaving voicemails that go nowhere. More
I bought a truck with a dent in the bumper. I missed it and the salesman missed it. Not the end of the world necessarily, but it’s extremely apparent how fast you guys churn your used vehicles I missed it and the salesman missed it. Not the end of the world necessarily, but it’s extremely apparent how fast you guys churn your used vehicles because my trade in was on the next day. The truck was not ready to be posted and it was clear after I bought it that zero had been done. Now I paid for some paint sealant, can’t believe I let myself fall for that one, that I know was not applied before I left, yet it was claimed that it was drying. That truck smelled like smoke and was dirty. It is a shame that you have your name that I have known for years, yet you are really no different than any used car lot without a major brand behind it. Now I patiently wait for my truck. Had an appointment for the 24th and they haven’t even pulled the truck in. So now, I have a brand new payment, I got screwed with some upcharged crap during financing (again, my fault for falling for that crap), not to mention you screwed me on the $2500 I put down by not applying it to the price of the car, and the truck and experience I am supposed to be happy about are sitting on your yard with zero work done. So your bumper guy comes in on Thursdays so I’m told, am I to now wait until next Thursday for you to start? Worst experience I have ever had buying a truck. Screw the customer must be your motto, because that is where we are. Well, you successfully screwed me on a purchase, so get your dealerships crap together and pull the xxxx truck in so I can move on with my life. Not sure how used car salesman sleep at night. Just so you know, I’m in the heavy equipment world and work for a dealership much like yours. If our team treated customers like this, I would be ashamed. More
Justin Ramer would rather hang up on you than listen. Did I deserve it, probably, but when you get taken advantage of and now strung along, tempers tend to flair. Paid for “paint sealant” which I knew Did I deserve it, probably, but when you get taken advantage of and now strung along, tempers tend to flair. Paid for “paint sealant” which I knew I should t do considering it is just a profit center for them. Not mad at the for that necessary, but they didn’t do it. I left with the truck and it was still dirty. Justin’s response to this, was how do you know we didn’t do it? This is the service you will get with this company. I wouldn’t buy from them, but if you do, don’t buy used. Had a huge dent that both the salesman and myself missed. Not upset by that, because I missed it too. Problem is, I was told to drop the truck off on the 24th because that is when the “bumper guy” is there. Whelp, her we are at the end of Saturday and they haven’t even pulled it in. They will wait until the last minute to put used trade ins through the shop, so they are going to miss stuff. Truly, working with Brandon was not that bad, but the after sale has been painful. Do t waste your time with Rivard, go somewhere else. More
I asked the salesman about the family first program I was told they were apart of the program but not for my car which was not true I tried to explain that Yes it was but no one took it any further but I fel told they were apart of the program but not for my car which was not true I tried to explain that Yes it was but no one took it any further but I felt I was not given the opportunity for the best deal possible. I don't want this to happen to any one else. More
Excellent experience with Juan Castellanos, very informative and no high pressure sales tactics. Quite a pleasure compared to other dealerships. Was very satisfied with price out the door and closed informative and no high pressure sales tactics. Quite a pleasure compared to other dealerships. Was very satisfied with price out the door and closed with one person instead of multiple More
One of the best car buying experiences we have ever had. Great sales staff and great dealership. Great sales staff and great dealership. More