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Rivard Royall GMC
Memphis, TN
171 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 171 reviews
October 18, 2025
Too many early hurdles beyond Derrick's control. The process could have been smoother. I almost walked away from the deal but Derrick got ownership envolved. The process could have been smoother. I almost walked away from the deal but Derrick got ownership envolved. More
by mcyoung07
Verified Customer
October 14, 2025
When I called, he told me "no worries, I got you". He found exactly what I wanted and worked with me in another state to complete the process. Thanks, buddy! He found exactly what I wanted and worked with me in another state to complete the process. Thanks, buddy! More
by Alex
Employees Worked With
October 14, 2025
Sales Rep was good. The hidden extra fees I was hit with in finance was not cool at all. The hidden extra fees I was hit with in finance was not cool at all. More
by mr.robinson84
Employees Worked With
October 13, 2025
Excellent customer service front to finish. Edward did an outstanding job and we are extremely happy with our Denali! Edward did an outstanding job and we are extremely happy with our Denali! More
by jdjones0218
Employees Worked With
October 11, 2025
This GMC dealership has really worked with me on this car, because it gave me so many problems when I first brought it. Laura and service mechanic have been over backwards to try and get this car rolling car, because it gave me so many problems when I first brought it. Laura and service mechanic have been over backwards to try and get this car rolling. Thanks guys More
by BARBARAELLIS16
Employees Worked With
Laura in service dept, and service mechanic
October 11, 2025
I inquired about a truck but it was at the dealership in Tampa. They transferred it for me to Memphis without asking for a commitment to purchase. They gave me a good price over the phone so I purchased. Ea Tampa. They transferred it for me to Memphis without asking for a commitment to purchase. They gave me a good price over the phone so I purchased. Easy transaction. More
by JONATHAN.T.WELCH
October 11, 2025
Great, no pressure experience that was efficient. Edward King is a fantastic sales representative and is very responsive. Edward King is a fantastic sales representative and is very responsive. More
by brooklester
Employees Worked With
October 08, 2025
I brought my Acadia in to be serviced for several things going on with it. My breaks have squeaked since I bought it, after bringing it in to be fixed it is now worse than before. Now I have an alert that m going on with it. My breaks have squeaked since I bought it, after bringing it in to be fixed it is now worse than before. Now I have an alert that my break sensors are malfunctioning. More
by SIMONTON.RACHEL
Employees Worked With
October 08, 2025
The service department is very friendly and helpful. They take of my car in record time. The salesmen also acknowledge me when I'm waiting for my car to be repaired. They take of my car in record time. The salesmen also acknowledge me when I'm waiting for my car to be repaired. More
by MOWANA21
Employees Worked With
Don't remember names
October 07, 2025
Jamie made this the easiest vehicle purchase ever. He worked tirelessly to find the vehicle I wanted and was the most professional and friendly salesman I’ve even encountered. I’ve already referred hi He worked tirelessly to find the vehicle I wanted and was the most professional and friendly salesman I’ve even encountered. I’ve already referred him to several people and now having him look for my wife a vehicle. Would definitely buy from him again. 10/10 experience. More
by JR Trevino
Employees Worked With
