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Rivard Royall GMC

Memphis, TN

4.8
41 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 41 reviews

November 04, 2025

Easy to deal with. Took care of everything that youv woukd expect. Friendly people to deal with. More

by briancrossno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2025

Great experience purchasing a truck! This location was the old Auto Nation. Looks like they are upgrading the facilities and making a commitment to the Memphis market. Thanks to Detas More

by jpeel1772
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Royall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

Easy transaction with great inventory to choose from. Sales staff was very professional. I would recommend to everyone. More

by ronaldbabb15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

The car was not thoroughly checked and cleaned when handed over to us. There were a lot of stains, dirt and dust inside and some broken parts. More

by AUNTAL48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
October 30, 2025

Quick service and a helpful friendly staff Whole time was less than 2 hours. There wasn't a long line of people waiting More

by Dalexander6061
Recommend Dealer
Yes
October 30, 2025

Best deal in town with a friendly staff Smooth process throughout the entire purchase process. They also gave me a fair valuation of my trade. Jamie was very helpful and a pleasure to work with More

by Dalexander6061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2025

He was very patient and through He made the process of buying and selling my vehicle easy and comfortable More

by RAYJRHEN
Recommend Dealer
Yes
Employees Worked With
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Diltz
October 24, 2025

Hello, I have only dealt with the service department. Laura the service advisor, has been the best with assisting me with my vehicle. She deserves a raise. She has been patient, sympathetic and above al More

by KARICOOK22
Recommend Dealer
Yes
Employees Worked With
Laura Service Department
Oct 24, 2025 -

Rivard Royall GMC responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Laura provided you with such exceptional service and care. She truly goes above and beyond for our customers, and your kind words mean a lot to our entire team. We’ll be sure to share your feedback with her — it will make her day! We appreciate your recommendation and look forward to serving you again in the future.

October 23, 2025

Jarvis was so incredibly helpful. Normally, buying a car is frustrating and lengthy experience. It was not with him. We had a greatest time and walked out with exactly what we were l More

by khampton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Chiquita at the front.
Oct 24, 2025 -

Rivard Royall GMC responded

Thank you for sharing your experience! We’re so glad to hear that Jarvis made your car-buying process smooth, enjoyable, and stress-free. He takes great pride in helping each customer find the perfect vehicle, and your feedback means a lot to both him and our team. Congratulations on your new purchase, and thank you for recommending us! — The Rivard-Royall GMC Team

October 21, 2025

The ease of making a appointment and time it took to complete the services was great and my Service Advisor Ms Laura was outstanding. More

by rnjackie99
Recommend Dealer
Yes
Employees Worked With
Laura
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