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Rivard Royall GMC

Memphis, TN

Overview
Employees
Reviews
Vehicles
4.7
124 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 124 reviews

December 31, 2025

They was prompt and they got me out fast I didn't have to wait long. More

by JEANETTESANDERS89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Rivard Royall GMC responded

Thank you for your positive feedback, Jeanette! We're thrilled to hear that you had a prompt experience with us at Rivard-Royall GMC. We strive to make every visit as efficient as possible. We look forward to seeing you again next time! Sincerely The Team at Rivard-Royall GMC

December 29, 2025

Derrick at Rivard Royal GMC was amazing to work with. He really valued my time and had everything setup to be as efficient and smooth as possible. From the test drive to the paperwork, Derrick made my ne More

by murryhaslip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with such an efficient and enjoyable experience during your new truck purchase at Rivard-Royall GMC. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new truck! Sincerely The Team at Rivard-Royall GMC

December 27, 2025

Derrick was professional and worked hard to earn our business keeping us informed from the initial sales process until delivery. Great job! More

by JASONAINGLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Royall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Rivard Royall GMC responded

Thank you for your kind words, Jason! We're glad to hear that Derrick provided you with such a professional experience throughout the sales process and delivery. At Rivard-Royall GMC, we strive to keep our customers informed and satisfied. We appreciate your business and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

December 22, 2025

Exceptional service from the appointment to my pickup Wow High Quality Exceptional customer service Impeccable! More

by Cassandra Stewart
Recommend Dealer
Yes
Employees Worked With
A pleasant young lady in service
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Dec 23, 2025 -

Rivard Royall GMC responded

Thank you for your review, Cassandra! We’re glad about your exceptional experience at Rivard-Royall GMC. Our team strives to provide high-quality service, and it’s great to know that we met your expectations. We look forward to welcoming you back soon! Sincerely The Team at Rivard-Royall GMC

December 20, 2025

Fast and professional The length of service was the best I had ever experienced. Less then 1 hour! I was delighted and hope this type of service continues. More

by TABITHA39WASHINGTON
Recommend Dealer
Yes
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Dec 21, 2025 -

Rivard Royall GMC responded

Thank you for your wonderful review, Tabitha! We're thrilled to hear that you had such a fast and professional experience at Rivard-Royall GMC. It’s great to know that your service was completed in less than an hour. We strive to maintain this level of service for all our customers. We look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

December 15, 2025

Rivard-Royall was so efficient and Edward King was awesome to work with! He was always available to answer questions, was extremely knowledgeable and so polite!!! Being in another state to purchase an More

by Vanessa S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Rivard Royall GMC responded

Thank you for your wonderful review, Vanessa! We’re thrilled to hear about your positive experience with Rivard-Royall GMC and Edward. It’s great to know that you found our team efficient, knowledgeable, and accommodating during your out-of-state purchase and trade. Your trust means a lot to us, and we look forward to assisting you again in the future! Feel free to share your experience with others. Sincerely The Team at Rivard-Royall GMC

December 12, 2025

I was very happy with the service I received. Austin did a great job handling all the questions and helping us get the deal done More

by Josh Geurin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2025 -

Rivard Royall GMC responded

Thank you, Josh! We appreciate your kind words and are thrilled to hear about your positive experience with Austin at Rivard-Royall GMC. We strive to provide excellent service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

December 11, 2025

Tasha was our salesperson and she was wonderful! She listened and found us exactly what we wanted. Highly recommend her! More

by G. Willie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Rivard Royall GMC responded

Thank you for your great feedback! We're glad to hear that Tasha provided excellent service and helped you find exactly what you wanted. Your recommendation means a lot to us at Rivard-Royall GMC. We look forward to serving you again in the future! Sincerely The Team at Rivard-Royall GMC

December 09, 2025

When I began my car search, I knew that my list of specifics was extensive. While I was looking at several other cars from other lots, my husband was also looking for himself, and found what he wanted More

by Rachael Denay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Rivard Royall GMC responded

Thank you, Rachael! We’re thrilled to hear that Jarvis was able to find your dream truck and provide you with such a great experience at Rivard-Royall GMC. Your kind words about our knowledgeable and courteous staff mean a lot to us. We look forward to assisting you again in the future. Enjoy every mile with your new truck! Sincerely The Team at Rivard-Royall GMC

December 09, 2025

Great service job done in a timely manner great atmosphere very nice people with positive attitudes More

by ZOLIACT
Recommend Dealer
Yes
Employees Worked With
Luara
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Dec 09, 2025 -

Rivard Royall GMC responded

Thank you for your review! We appreciate your kind words about the great service and positive atmosphere at Rivard-Royall GMC. We're glad to hear you had a timely and pleasant experience with us. We look forward to serving you again in the future! Sincerely The Team at Rivard-Royall GMC

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