Rivera Toyota of Mt. Kisco

Service - quick in, quick out My service experience was a pleasant one. This was my first visit to the service dept after purchasing my vehicle only a few months before. The servic My service experience was a pleasant one. This was my first visit to the service dept after purchasing my vehicle only a few months before. The service rep was very knowledgable and pointed out that there was a discrepancy in the type of oil that was to be used in my vehicle. He made amends and the right thing was done at no extra charge. They also said that the car should be done in an hour. And it was. Treating the customer kindly and efficiently. This guarantees me that future services should go just as well ! Thanks gents ! More

Excellent Service person thought of issues that I had not My service person, Kevin Feldman, addressed all my issues, then broached issues I had not known existed, including the need for tires and for an annua My service person, Kevin Feldman, addressed all my issues, then broached issues I had not known existed, including the need for tires and for an annual state inspection. More

GREAT SERVICE! The technicians were extremely courteous, punctual and communicative. They fit the service and loaner car around my schedule and had everything read The technicians were extremely courteous, punctual and communicative. They fit the service and loaner car around my schedule and had everything ready when they said they would. It ended up that my car needed something major that was unexpected. Kevin did some research and made sure it could be covered under warranty. And the car was still ready when I had asked for it! More

"Worked with us" Cynthia Rojas provided us with multiple opportunities to test drive, multiple scenarios when we were caught up in colors/interior features, and strugg Cynthia Rojas provided us with multiple opportunities to test drive, multiple scenarios when we were caught up in colors/interior features, and struggled with prioritizing which model Prius to commit to. Cynthia worked with us, flexible and accommodating all the way through.... She's a good listener, a patient showroom dealer, and thorough in providing information. We highly recommend her! More

Oil change Good, courteous service. I was in for an oil change and they also found that I had a bulb out by my rear license plate. Good, courteous service. I was in for an oil change and they also found that I had a bulb out by my rear license plate. More

Great Toyota service team I put lots of miles on my 2010 RAV4 and I am in to see these guys about every 5 to 6 weeks for my 5,000 mile services. They are terrific to work with I put lots of miles on my 2010 RAV4 and I am in to see these guys about every 5 to 6 weeks for my 5,000 mile services. They are terrific to work with; customer focused professionals who listen and make great suggestions. They also work as one team so there is no unnecessary waiting. If you have a Toyota and are within driving distance, be sure to go see these guys for whatever the car needs. More

convenient Toyota Rivera makes easy service process. O love dropping off my car and being drove back by to work. Employees from front desk are polite but they n Toyota Rivera makes easy service process. O love dropping off my car and being drove back by to work. Employees from front desk are polite but they need to smile more :-) More

Excellent experience and not rushed This was a great experience. My sales person vilma was absolutely fantastic. I didn't feel pressured, she gave me my time to look around and make a de This was a great experience. My sales person vilma was absolutely fantastic. I didn't feel pressured, she gave me my time to look around and make a decision and answered any questions I had. When I went to pick my car up it was ready when they said it would be. No waiting around an extra hour or so. More

Best service experience! Very flexible In scheduling service! Very cordial and professional!! Thank you Jose! Mark and Jose were very informative! I will happily return for th Very flexible In scheduling service! Very cordial and professional!! Thank you Jose! Mark and Jose were very informative! I will happily return for the next service!! Thank you again!! More

Jose Azize was a pleasure to deal with from the moment I arrived to the moment I left everyone who spoke to me treated me like family everyone were very professional and pleasant from the moment I arrived to the moment I left everyone who spoke to me treated me like family everyone were very professional and pleasant More